BCF Analyst
Conservice
Invite-only right now: save jobs, track applications, build tailored resumesAlready have an account? Log in
- Pay
- $14
- an hour
- Location
- Logan, UT
- Work style
- Hybrid
- 3 days in office
- Posted
- Oct 16
- 1 day ago
Career path
See where this role leads
Jigup maps the next three moves from a job like this one, with the titles and the skills each step asks for.
About the company
Conservice
Utilities · 1,001 to 5,000 employees
What you'll do
- Coordinate with utility providers to ensure client accounts are current
- Resolve outstanding balances
- Find errors in misapplied payments
- Document errors and causes of previous balances in Conservice database
- Medium phone usage-more than 50% of the day making outbound calls to providers.
What you need
- Clear and professional written and verbal communication
- Composed and positive during difficult conversations
- Self motivated to find the “why” behind the problem
- You’re committed to quickly learn and adapt to new computer software.
- Manage time and prioritize workload to meet goals and deadlines
- Willing to learn and adapt to new processes
- Attention to detail
- Education: a high school diploma
Key skills
Written and verbal communicationAttention to detailManage timePrioritize workloadLearn and adaptSelf motivated
Keywords for your resumePro
The words this employer's screening is likely to look for.
This job lists resume keywords
The terms this posting uses, pulled out so you can mirror them in your resume. Jigup Pro members see the list on the job board.
See full description on company page, apply now
Read the full posting here
BALANCE CARRIED FORWARD ANALYST
Department: Single Family
Wage: $14.50 + Performance Bonus
Location: Hybrid (In office Tuesday, Wednesday, and Thursday)
Overview
Balance Carried Forward (BCF) Analysts research past due balances and transfers to determine why accounts are delinquent. You are also responsible to resolve these issues and ensure client accounts are current and in good-standing. As you solve these problems quickly, you will help prevent costly late fees. Come be part of a unified team dedicated to quickly resolving client issues and developing career paths.
Responsibilities
Coordinate with utility providers to ensure client accounts are current
Resolve outstanding balances
Find errors in misapplied payments
Document errors and causes of previous balances in Conservice database
Medium phone usage-more than 50% of the day making outbound calls to providers.
Qualifications
Clear and professional written and verbal communication
Composed and positive during difficult conversations
Self motivated to find the “why” behind the problem
You’re committed to quickly learn and adapt to new computer software.
Manage time and prioritize workload to meet goals and deadlines
Willing to learn and adapt to new processes
Attention to detail
Education & Experience
High school diploma or equivalent