Billing Follow Up Associate

Adventist HealthAdventist HealthRoseville, California, United States
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Posted

9/1/2026

Employment

Full time

Range

$25 - $30/hr

Work style

On-site

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AI summary

Core responsibilities

The associate communicates with patients and payers to gather information and resolve unpaid claims to ensure appropriate reimbursement. They also perform billing and collection processes while maintaining accurate records and providing general office support.

Requirements overview

The role prefers candidates with a high school diploma or associate degree and relevant experience in medical billing and collections. Applicants must be able to meet productivity and quality performance expectations in a professional healthcare environment.

Key skills

Medical billingCollectionsClaim appealsCoding updatesReimbursement processingAccount reconciliationData entryOffice supportCommunication

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Education requirements

high schoolassociate degree

About Adventist Health

Industry

Hospitals and Health Care

Employees

306

Type

Privately Held

Size

501-1,000 employees

Adventist Health Central Coast (formerly Tenet Health Central Coast) is proud to serve the Central Coast of California. We offer care through two acute care hospitals, two imaging centers and an expansive primary and specialty care network.

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Job categories

HealthcareFinance & AccountingAdministrativeCustomer Service & Support

Description

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Communicates with patients, government agencies and third party payers to gather, process and record information to receive appropriate reimbursement. Communicates with departments for charge information, coding updates, and other information for claim appeals. Completes billing and collection processes and prepares for distribution to appropriate sources. Reviews unpaid claims and obtain necessary information to resolve reimbursements. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred * Medical billing and collections experience: Preferred Essential Functions: * Reviews, corrects and submits claims to payers. Applies developing/basic working knowledge and experience to the job. * Reviews unpaid accounts, initiates correct actions to collect the accounts, and follows up on action to assure expected results is achieved. * Meets or exceeds productivity and quality performance expectations. * Reviews unpaid accounts and initiate collection action for past due and denied claims. Calculates write-offs and debit/credit adjustments. * Provides general office support as needed. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

Requirements

  • Medical billing
  • Collections
  • Claim appeals
  • Coding updates
  • Reimbursement processing
  • Account reconciliation
  • Data entry
  • Office support
  • Communication

Benefits

  • Comprehensive benefits program

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