Blood Donor Specialist - Customer Service - Paid Training

American Red Cross

Waterloo, IAOn-siteFull time
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Pay
$19
an hour
Location
Waterloo, IA
Work style
On-site
Job type
Full time
Posted
Oct 7
12 days ago
Career path

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About the company

American Red Cross

Non-profit organization management · 2 to 10 employees

American Red Cross on LinkedIn

What you'll do

  • Welcome and support blood donors, deliver customer service, collect blood and manage blood products, and help create a positive donor experience.
  • Set up and transport equipment for community blood drives and travel to local locations.

What you need

  • Requires a high school diploma or equivalent, customer service experience, strong people skills, a valid driver's license with a good driving record, and basic computer and Microsoft Office skills.
  • Must be able to lift and set up equipment; minimum height of 60 inches may be required.
  • Education: a high school diploma

Key skills

Customer service experiencestrong people skillsValid driver's licensegood driving recordBasic computer skillsMicrosoft Office skillsteam-oriented environmentadapting to changing prioritiesAbility to lift

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Perks

  • Medical
  • Dental
  • Vision Coverage
  • Paid Time Off
  • Holidays
  • Family Leave

See full description on company page, apply now

Read the full posting here
Salary : $19.50 Pay may increase depending on experience. $3,000 Sign-On Bonus. Schedule : Variable schedule based on donor and community needs. May include early mornings, evenings, weekends, holidays and occasional overnight travel. Schedules are provided 2-3 weeks in advance. Paid Training provided. Work Arrangement : Onsite with travel in local community. Location : Waterloo, Iowa. Benefits for You: We support our employees both at work and at home with benefits that include: Medical, Dental & Vision Coverage. 401(k) with Up to 6% Company Match. Paid Time Off, Holidays & Family Leave. Health, Wellness & Employee Assistance Programs. Life Insurance, Disability Coverage & Recognition Awards. Where Your Career is a Force for Good! Why Join Us: Join a team that leads with compassion, collaborates to support community blood drives, earns trust through credible care, and stays committed to helping save lives every day. You will experience: Rewarding Work: Continuous learning, growth opportunities, and recognition for your contributions. Supportive Community: A welcoming culture built on collaboration, respect, and belonging. Meaningful Mission: Purpose-driven work that positively impacts customers, communities, and the people we serve. What You'll Do: Welcome and support blood donors throughout the donation journey. Deliver exceptional customer service and build meaningful donor relationships. Collect blood and manage blood products following safety and quality standards. Work as part of a team to create a positive donor experience. Set up and transport equipment for community blood drives. Travel to local blood drive locations using a Red Cross or personal vehicle. What You Bring: No healthcare experience? No problem. We provide comprehensive paid training to help you build the skills needed to succeed. Required: High school diploma or equivalent required. Customer service experience and strong people skills. Valid driver's license with a good driving record. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Basic computer and Microsoft Office skills. Ability to work in a fast-paced, team-oriented environment while adapting to changing priorities. Ability to lift, move and set up blood drive equipment. Preferred: Prior healthcare or phlebotomy experience (CNA, MA, EMT etc). Interest in learning new skills, growing within the organization, and pursuing future leadership or career development opportunities. Ready to Apply? If you're looking for a career with purpose, growth, and the opportunity to make a meaningful impact, we encourage you to apply today. Apply now! Joining our team will provide you with the opportunity to make your career a force for good! https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers/job/Waterloo-IA/Blood-Donor-Specialist---Customer-Service---Paid-Training_RC92026 The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

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