Donor Center Phlebotomist (BSAT)
American Red Cross
- Pay
- $22
- an hour
- Location
- Greenwich, CT
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 14
- 5 days ago
Career path
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About the company
American Red Cross
Non-profit organization management · 2 to 10 employees
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
What you'll do
- Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
- Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
- Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused.
- Variable hours 4 x 10 hour shifts.
- To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.
- Schedule is provided two to three weeks in advance.
- The approved rate of pay for this position is $22.89/hour.
- Associates degree OR a combination of education and work experience is required.
- Minimum of one year customer service experience in public setting is required.
- Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required.
- Basic computer skills are required. Must be proficient with Microsoft office applications.
- Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
- Prior leadership experience.
- Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism.
- Will have frequent external customer (donor and sponsor) contact.
- Medical, Dental, and Vision plans.
- Health Spending Accounts & Flexible Spending Accounts.
- PTO: Starting 15 days a year; based on type of job and tenure.
- Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.
- 401K with up to 6% company match.
- Paid Family Leave.
- Employee Assistance.
- Disability and Insurance: Short + Long Term.
- Service Awards and recognition.
What you need
- An associate degree or a combination of education and work experience, and at least one year of customer service experience in a public setting are required.
- Basic computer skills, Microsoft Office proficiency, and the stated physical abilities are also required.
- Education: an associate degree
Key skills
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Perks
- Medical
- Dental
- Vision plans
- Health Spending Accounts
- Flexible Spending Accounts
- PTO
- paid holidays
- 401K
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