Buyer
Waterworks
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- Pay
- $65K to $75K
- a year
- Location
- Danbury, CT
- Work style
- Hybrid
- Job type
- Full time
- Posted
- Oct 30
- 2 days ago
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Career path
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About the company
Waterworks
Design · 201 to 500 employees
When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.
What you'll do
- Manage factory and inventory purchase orders from creation through delivery, maintaining accurate pricing, quantities, dates, shipping status, supplier commitments, and supporting documentation.
- Use MRP/ERP reports, demand forecasts, and customer requirements to identify purchasing needs, recommend order quantities and delivery schedules, and maintain appropriate inventory levels.
- Review and adjust open purchase orders as needs change, including expediting, deferring, or canceling orders; proactively follow up on past-due deliveries.
- Take a lead role in inventory coordination for the concierge program, supporting product availability, order visibility, and accurate system records.
- Process purchasing requisitions for non-inventory materials and services and support purchasing requirements for new product development.
- Act as a key supplier contact, building strong relationships and tracking lead times, production milestones, order accuracy, shipping performance, and on-time delivery.
- Work with suppliers to resolve delays, discrepancies, quality concerns, and return-to-vendor issues; coordinate corrective actions and supplier performance improvements.
- Coordinate with Logistics and Distribution on cost-effective shipping and delivery issues, including international shipping and customs-related requirements as applicable.
- Partner with Accounts Payable to resolve invoice discrepancies and support accurate, timely supplier payment.
- Support sourcing activities and maintain a reliable, quality-focused, cost-effective supplier base while following company purchasing policies and procedures.
- Respond promptly to custom and special-order inquiries, providing supplier quotes, lead times, availability updates, and order status information.
- Coordinate with Sales, Client Service, Product Management, and Product Development to verify custom-order specifications, item details, and required approvals before placing orders.
- Obtain and coordinate factory images and supporting product information to facilitate client selections and approvals.
- Support the concierge program across Surfaces, Washstands, Sinks, Tubs, and Cabinetry, maintaining a high level of service while managing a high volume of requests and email correspondence.
- Communicate production and delivery milestones clearly to internal stakeholders and help resolve issues that may affect customer commitments.
- Maintain complete, accurate, and current purchasing, inventory, and program data in Infor M3, Smartsheet, and related reports and systems.
- Collaborate with Quality Assurance and Regulatory teams to support applicable Quality System and compliance requirements.
- Partner across Supply Chain, Accounting, Sales, Client Experience, Product Management, and Distribution to address issues and meet shared goals.
- Identify opportunities to improve purchasing workflows, supplier performance, data accuracy, and service; assist with special projects and other duties as assigned.
What you need
- Bachelor’s degree in Supply Chain, Business, or a related field preferred; equivalent relevant experience considered.
- 3+ years of experience in purchasing, buying, planning, order management, or supply chain operations; manufacturing experience preferred.
- Experience working with MRP/ERP systems; Infor M3 and Smartsheet experience are advantages.
- Experience working with Surfaces is a plus
- Strong Microsoft Office proficiency, particularly Excel; familiarity with Teams and SharePoint.
- Ability to interpret forecasts and purchasing data, analyze problems, and make sound decisions within established guidelines.
- Excellent accuracy, organization, follow-through, written and verbal communication, and customer-service skills.
- Ability to manage competing priorities and work independently in a fast-paced, cross-functional environment.
- Familiarity with international shipping/customs and experience in surface materials are pluses.
- Commitment to Waterworks core values: Customer Focused, Innovative, Action Oriented, Passionate, and Respectful.
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Perks
- medical/dental/vision
- 401k retirement savings plan
- PTO program
- summer half days
- volunteer day
- federal holidays
- floating holiday
- bonus potential
See full description on company page, apply now
Read the full posting here
About Waterworks
When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.
What We Provide
What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.