The Case Manager provides psychosocial rehabilitative services and supports clients in following individualized care plans to meet personal goals. They are responsible for maintaining accurate documentation, meeting productivity standards, and ensuring regulatory compliance.
Requirements overview
The position requires a high school diploma or equivalent and the ability to obtain Case Manager certification within 120 days of hire. Candidates must also be willing to obtain CPR and de-escalation certifications post-hire.
Key skills
Case managementPsychosocial rehabilitationCare planningDocumentationMedication distributionClient transportationEvidence-based practicesRegulatory complianceDe-escalationCrisis interventionGoal settingBehavioral health support
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Valley is the leading behavioral health innovator in the Intermountain West. Using state of the art management techniques and cutting edge technology, Valley is constantly transforming and integrating treatment for the most complex psychiatric, addiction, and developmental challenges our clients face. We are inspired by helping others.
Mission
Valley is a responsive community partner empowering individuals and families to lead more fulfilling lives by providing appropriate, innovative, outcome-based programs, tools, services, and resources across the continuum of health and social needs.
Vision & Values
We are inspired by helping those we serve live more fulfilling lives, one person at a time.
Empathy & Compassion
Team Focus
Resilience
Integrity
Excellence
FUN!
Description
Empower Positive Change
The Valley Plaza program helps individuals build stability, independence, and the skills needed to achieve their personal goals. The Case Manager provides psychosocial rehabilitative services, supports individualized care plans, and helps clients navigate challenges while encouraging meaningful progress and long-term success.
Pay: dependent on Case Manager certification status
Uncertified starts at $17.50 — Certification will be obtained within the first 120 days and pay will be increased to the certified rate.
The certified range starts at $18.75 — pay is calculated based on years of certified experience.
Schedule: Monday – Friday | 8:00am – 4:00pm
Benefits Highlights:
Compensation Our compensation program includes tenure-based service increases and performance bonuses that recognize and reward high-performing team members.
On-Demand Pay gives you access to a portion of your earned wages before your scheduled payday.
Time Off We offer 15 days of accrued paid time off annually (increasing by one day with each year of service), 10 paid holidays, 2 wellness days, and paid parental leave.
Health & Insurance Benefits Full-time and part-time team members working 30+ hours per week are eligible for medical, dental, vision, life, and disability insurance, as well as voluntary options including accident, hospital indemnity, critical illness, financial protection, and pet insurance. Valley also provides Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
Health Savings & Reimbursement Out-of-pocket medical expenses may be eligible for reimbursement through our Garner HRA — up to $2,000 for individuals and $4,000 for families. Depending on your medical plan selection, you may also contribute pre-tax dollars to a Health Savings Account (HSA), with a company match of up to $900 for individuals and $1,800 for families.
Retirement Our 401(k) plan accepts both pre-tax and Roth (post-tax) contributions and includes a company match of up to 6% of your annual salary.
Professional Development We invest in our team members' growth through tuition reimbursement, new licensure reimbursement, paid training and conference attendance, continuing education reimbursement, and paid time for continuing education.
Why Valley?
Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong to a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.
Job Summary
Case Managers provide psychosocial rehabilitative services as indicated by the client’s care plan to support clients in meeting their individualized goals. Case Managers are responsible for utilizing evidence-based practices, meeting fiscal responsibilities, and ensuring that regulatory compliance and organizational standards are met.
Essential Functions
Provides psychosocial rehabilitative services as described by the Medicaid manual
Supports clients in following individualized care plans and identifying case management goals
Completes documentation on services provided within Valley’s standards
Meets productivity expectations as assigned by supervisor
Distributes medications as necessary
Transports clients to appointments as necessary
Requirements
Education
High School diploma or equivalent
Experience
None
Licenses/Certificates
Case Manager certification (Post-hire as needed — required within 120 days of start date)
CPR certification (Post-hire)
Valley de-escalation certification (Post-hire)