Complete a 6–12-month operations immersion to learn freight, customs, and shipment processes while supporting operational teams as needed. Conduct outbound prospecting, qualify leads, maintain accurate CRM records, and arrange discovery meetings for District Sales Executives, with an expected transition to that role within 12–18 months.
Requirements overview
Applicants need a bachelor's degree, diploma, or equivalent experience and must be willing to complete a 6–12-month operations immersion. The role requires comfort with high-volume outreach, strong communication and resilience, proficiency in Microsoft Office, a valid driver's license, and completion of supply chain and dangerous goods training and certifications.
Transportation, Logistics, Supply Chain and Storage
Employees
19,445
Type
Public Company
Size
10,001+ employees
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 locations in 100+ countries on six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.
We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.
To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.
At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
Company Description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Position Summary
The Sales Trainee is an entry-level inside sales role in the Salt Lake City district. It combines outbound sales development with hands-on time in Expeditors' products and operational processes. The role starts with a required 6 to 12-month operations immersion period.
During that time, the trainee works inside the district's operations teams to learn how Expeditors moves freight, clears shipments, and serve our clients. The trainee gradually builds their outreach, lead qualification, and meeting-setting work. As the trainee's operations knowledge grows, the focus shifts toward prospecting and securing first meetings for District Sales Executives and sales leadership. The expectation is this role transitions to a District Sales Executive within 12-18 months.
Key Responsibilities
Operations & Product Immersion (Required, 6–12 Months)
Complete a required 6 to12 month operations immersion period rotating through core products and services.
Divide working time between operations and sales development as directed by the District Sales Manager. The split may change depending on need or progression.
Learn the full shipment lifecycle hands-on: booking, documentation, routing, carrier coordination, customs clearance, delivery, and exception handling.
Support operations during periods of high volume or staffing need as directed.
Show product and process knowledge by using what was learned in operations in prospect conversations, lead qualification, and meeting preparation.
Outreach & Prospecting
Make daily outbound calls, emails, and LinkedIn contacts to prospective customers in the Salt Lake City market.
Research target companies with trade data, industry sources, and market intelligence to find importers, exporters, and supply chain decision-makers.
Build and work prospect lists in line with district target industries and account strategy.
Lead Processing & Qualification
Respond quickly to inbound inquiries, referrals, and assigned leads.
Qualify leads on shipping profile, trade lanes, product needs, current providers, and decision-making structure.
Keep contacts, activities, leads, and opportunities accurate and up to date in CRM.
Meeting Generation & Sales Support
Secure discovery meetings and introductory calls for District Sales Executives and sales leadership.
Prepare account research and pre-call briefs before customer meetings.
Join customer meetings, presentations, and account reviews to learn the consultative sales process.
Help existing and prospective customers grow and stay engaged by checking in with them regularly.
Learning & Development
Support ad hoc projects and assignments as needed.
During the training period, the trainee is expected to complete:
Supply Chain Fundamentals
At least one industry certification, such as the IATA Cargo Introductory Diploma, Licensed Customs Broker, or Transition & Implementation Level 1
At least one Dangerous Goods certification (Air/Ground, Ocean, or Import)
Qualifications
Bachelor's degree or diploma, or equivalent experience
Commitment to a 6 to 12-month operations immersion period, with flexibility to work in operational roles as business needs require
Comfort with high-volume phone and email outreach
Resilience and persistence in handling objections and rejection
Strong verbal and written communication skills.
Self-motivated, hardworking, honest, and confident
Team-oriented with a can-do attitude
Proficient in Microsoft Word, Excel, and PowerPoint
Valid driver's license and ability to travel locally to customer sites
Success in This Role Looks Like
Completing the operations immersion period within 6 to 12 months, with sign-off from operations leads on product and process knowledge
Using operational knowledge credibly in prospect conversations and lead qualification
Meeting weekly outreach targets for calls, emails, and touches
Converting outreach into qualified conversations and booked meetings
Handing qualified opportunities to DSEs with complete, useful notes
Keeping CRM activity and lead records clean and consistent
Completing required training and certifications on schedule
Becoming steadily more independent at qualifying opportunities and presenting Expeditors solutions
Additional Information
Expeditors offers excellent benefits:
Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
Annual Paid Holidays (10)
Potential Flexible Days (2)
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over)
401(k) Retirement Savings Plan with employer match (Pre-Tax or Roth)
Employee Stock Purchase Plan (ESPP)
Medical, Prescription Drug, Dental & Vision Coverage
Health Savings Account (HSA)
Life and Disability Insurance
Paid Parental Leave (additional eligibility criteria)
Dependent Care Flexible Spending Account (DC FSA)
Employee Assistance Program (EAP)
Training and Personnel Development Program
Educational Assistance and Reimbursement
Position is full time (40 hours per week) Monday through Friday 8am-5pm
Compensation: USD 26 - USD 30 - hourly
Requirements
•Outbound Sales
•Prospecting
•Lead Qualification
•Meeting Generation
•Customer Relationship Management
•Supply Chain Knowledge
•Freight Operations
•Market Research
•Customer Communication
•Objection Handling
•Account Research
•Microsoft Word
•Microsoft Excel
•Microsoft PowerPoint
•Teamwork
•Persistence
Benefits
•Paid Vacation
•Paid Holidays
•Flexible Days
•Paid Sick Time
•401(k) Retirement Savings Plan With Employer Match