Case Specialist- 2025910
World Relief
- Pay
- $24 to $26
- an hour
- Location
- Fort Worth, TX
- Work style
- Hybrid
- Job type
- Full time
- Posted
- Oct 14
- 9 days ago
Career path
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About the company
World Relief
Non-profit organization management · 1,001 to 5,000 employees
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
What you'll do
- Provide community orientation, advice, and assistance in addressing basic needs
- Perform home visits and evaluations during service period
- Maintain regular communication with clients through phone calls, emails, and office visits
- Assist refugees with appointments and other health related appointments
- Assist clients in creating budgets and provide basic financial information
- Ensure client enrollment to public benefits (as applicable), enrollment in ESL classes (as applicable), and encourage clients to engage in further integration programs and legal services
- Assist clients in creating individualized service plans that map out the completion of core services
- Maintain and complete detailed and accurate records of client files, case notes, and reporting records in a timely manner
- Encourage participants to work towards self-sufficiency and early employment (if applicable)
- Identify and address barriers to successful resettlement and integration
- Operate as a cultural broker between volunteers, church groups, service providers, and refugees
- Complete reports and other tasks related to the Reception and Placement Program as needed
What you need
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
- Ability to work evenings and weekends as client’s needs change
- Valid driver’s license and reliable access to an insured vehicle required (Position is based in Fort Worth Office, but travel around the DFW Metroplex is required)
- Must be able to pass a background check and MVR check
- Experience in Microsoft software including Excel, Word, PowerPoint, and Outlook
- Up to 50% domestic local travel only required
- Demonstrated understanding of case management processes--extremely detailed orientated and excellent time management skills
- Bi-lingual desired (e.g., Dari, Pashto, Arabic, Kirundi, Swahili, Spanish)
- Skill and sensitivity working with people from various backgrounds and beliefs
- Ability to work well on a team in a synergistic work environment, a flexible and motivated team player
- Undergraduate degree preferred
- Previous case management experience preferred
- Previous professional experience in social services sector strongly preferred
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