Central Station Operator

Stallion Infrastructure Services

Tempe, AZOn-siteFull time

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Location: Tempe, AZ
Work style: On-site
Job type: Full time
Posted: Oct 31; 1 day ago

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About the company

Stallion Infrastructure Services

Construction Hardware Manufacturing · 501 to 1,000 employees

Stallion is a Business Services company that strives to be the leader in providing safe, socially responsible, reliable, and innovative solutions to a broad spectrum of customers. While our roots are in the energy sector, we have leveraged our proficiency in expert logistics, integrated solutions, and smart technology to just about every industry in the United States. In addition, we continually evolve our people, processes, and equipment with a focus on reducing our carbon footprint and leaving every worksite that we operate on in a better condition than when we found it.

We help our growing portfolio of customers create sustained value by understanding their business challenges and providing innovative solutions to solve them, like: • Rapidly deployed, comfortable, hygienic, connected, and flexible accommodation or workplaces for workers in remote locations. • Voice, video, and data inter/intra-site connectivity anywhere in the US • Safety systems that provide data to help make informed decisions • Equipment and expertise to manage the separation of solids from liquids • Fresh water management and delivery systems • Disposal of waste from humans and business operations • Water and sewage treatment • Security & alarm systems that protect employees and assets • Portable power and lighting solutions

We are extremely proud of the more than 700 highly trained, professional, customer focused and hardworking people that deliver these solutions to our customers. We use 23 operational/maintenance facilities, over 10,000 suppliers and tens of thousands of expertly maintained pieces of equipment strategically located throughout the United States.

Stallion Infrastructure Services on LinkedIn

What you'll do

Monitor and acknowledge video signals and alarms from customer systems while coordinating with authorities for verified threats.
Provide exceptional customer support and maintain accurate documentation of all incidents and service requests.

What you need

Candidates must possess strong verbal and written communication skills with a high level of attention to detail.
Applicants must be able to pass a DISA drug test and background screening.

Key skills

Alarm monitoringVideo surveillanceCustomer supportCommunication skillsIncident documentationAttention to detailVerbal communicationWritten communicationEmergency response coordination

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Read the full posting here

Are you ready to embark on a thrilling career and save the day with cutting-edge technology? We are actively seeking motivated and customer-focused individuals to join our team of Central Station Operation professionals. In this exciting role, you'll be responsible for the monitoring customer alarm systems and daily customer support interactions. NO EXPERIENCE NECESSARY! We provide comprehensive on-the-job training.  TWO SHIFTS: 2nd (1400-2200) and 3rd (2200-0600)   Your Responsibilities: * Attentiveness: Monitor and acknowledge video signals and alarms from customers’ video alarm systems (BONUS PAID FOR ARRESTS) * Provide accurate information to the proper authorities by notifying appropriate points of contact of issues that arise i.e., dispatch police or security teams on verified threats and/or suspicious behavior * Customer Support: Use your customer service skills and communication skills to be the superhero customers didn't know they needed * Effectively document customer interactions regarding incidents, account inquiries and service requests Qualifications: * Effective verbal and written communication skills. * Strong desire to learn and grow within a dynamic industry. * Professional appearance and demeanor. * Strong work ethic and attention to detail. * Commitment to providing exceptional customer service. * Strong desire to learn and grow. * Successful completion of a DISA drug test and background screening.    Stallion Infrastructure Services is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.