Chart Acquisition Specialist

At SCP Health, what you do matters As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care. Why you will love working here: - Strong track record of providing excellent work/life balance. - Comprehensive benefits package and competitive compensation. - Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect. JOB DESCRIPTION: Primary Duties and Responsibilities: Accurately acquire hospital medicine charts for registration, coding, and billing Maintain facility EMR access and remain compliant with all remote guidelines including patient privacy and access security Resolve outstanding Chart Resources queries for hospital medicine charts Maintain metrics and audits accurately and efficiently Complete all tasks with a performance expectation of 98% accuracy & 4-day TAT Report and publish audit findings and metrics to appropriate parties, including immediate and upper management Maintain quality standards throughout the department Maintain existing acquisition/auditing policy and procedure documents as necessary to include current coding guidelines per facility Review patient data to ensure accuracy including account number, name, visit date, and other demographic data when required Communication to all relevant support groups for follow-up and resolution of document data issues Maintain daily production goals and accurate production spreadsheets Agility to back-up chart validation and other Chart Resources processes when required Collaboration in company/departmental activities, charitable initiatives, and overall corporate goals and objectives Knowledge, Skills, and Abilities: A minimum of 1 to 3 years experience in one or all the following areas: Customer Service Quality Assurance Research / Auditing / Reporting Healthcare Industry Basic knowledge of Hospital Medicine/Emergency Medicine/Inpatient chart components and/or terminology Knowledge of Webex or Zoom virtual meeting platform or compatible experience EDUCATION (Required and/or Preferred): High school diploma or equivalent required Technical school/college preferred Associate degree preferred not required FIELD OF STUDY (Preferred): Healthcare or Business Administration Medical Office Administration QUALIFICATIONS: Previous Experience: Intermediate proficiency level in Microsoft Office™, Microsoft Excel™, Microsoft Word™ and Microsoft Outlook™ required Experience using Kofax Capture™ or compatible application Experience using OnBase™ or compatible application Knowledge of Athena IDX billing system (preferred but not required) Proficiency in assigned electronic medical record systems (training provided) Proficiency using mySCP Care (training provided) CONTACTS INSIDE AND OUTSIDE THE ORGANIZATION: Frequent contact with Department Leadership, HM Operations, RCS PreBilling Frequent contact with SCP HIT team members Intermittent contact with contracted facility support staff, global vendors WORK ENVIRONMENT AND PHYSICAL DEMANDS: Professional setting Continuous sitting Continuous oral & written communication and listening skills Continuous computer use Access to high-speed internet connectivity and cell phone for DUO authentication across internal systems and EMRs Job requires a high level of mental awareness PRIMARY LOCATION: Corporate Office – Lafayette, la. #LI-PM1 Pay Range: 13.00 - 19.00 USD per hour This range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations. - We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources. Visit our website for further information. https://myscpbenefits.com/ Login name: corp-guest Password: weheal