Concierge Agent
Associa
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- Pay
- $21
- an hour
- Location
- Las Vegas, NV
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 16
- Today
Career path
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About the company
Associa
Real Estate · 51 to 200 employees
Associa Community Management Corp., specializes in the management of HOA's, Condo Associations, Cooperatives, and multi-family properties throughout New Jersey.
What you'll do
- The Concierge Agent oversees daily building operations, including facility maintenance, amenity cleanliness, and contractor coordination.
- They also manage communication channels and ensure homeowner concerns are addressed promptly.
What you need
- Candidates must possess professional communication skills and proficiency in Microsoft Office Suite.
- Experience with building management software and a strong sense of urgency regarding property safety and maintenance are required.
Key skills
Concierge servicesFacility managementBuildingLinkEmergency safety systemsCommunicationMicrosoft Office SuiteCustomer serviceLogisticsProperty operationsContractor managementDetail orientationConfidentialityProblem solvingTime management
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Read the full posting here
The Concierge supports the General Manager and works with all onsite employees.
This position delivers logistics of packages and performs relevant duties as
assigned by the Lead Concierge or GM. Overseeing the concierge desk, the
Concierge will ensure all homeowner concerns and communications are monitored
and receive a timely response.
The Concierge actively contributes to the cleanliness and organization of the
building, ensuring all back of house, storage and utility rooms are clean, safe
and secure. Additionally, the Concierge will cause the proper supply and
cleanliness of all amenity areas.
Job Duties and Responsibilities
Safety
* Manage functionality of all Emergency and Fire Safety systems and procedures
throughout the property. Ensure all emergency phone tree contacts within each
Property Emergency Manual are current with valid contact information.
Employee Morale
* Provide support management in general operations of the property.
* Foster a positive workplace environment with clear lines of communication.
Facility Management
* Monitor work order process for open items, with follow through to completion
* Monitor BuildingLink communications
* Meet and direct contractors and service providers on site as needed
* Walk all amenities, grounds and BOH areas on a daily basis, making
corrections and recommendations
Administration & Operations
* Responsible for maintaining a consistent level of cleanliness throughout the
property.
* Ensures onsite employees are in uniform, name tag with appropriate hygiene
and grooming.
Communications
* Manages communication channels (BuildingLink) to ensure follow up and
protocol is followed
* Train homeowners on BuildingLink
* Support concierge team in handling concerns, requests and problems
successfully
Compensation:
$21.00 hourly rate; direct experience is highly considered
Qualifications
Knowledge and Skills
* Responsiveness to GM, board and homeowners
* Professional verbal and written communication skills
* Confidentiality and discretion in the performance of all duties and
responsibilities.
* Proficiency with Microsoft Office Suite of product (WORD, Excel, Outlook,
etc.)
* Detail orientation with a sense of urgency