Contact Center Specialist I - Part-Time (Evening Shift)
CoxHealth
- Location
- Springfield, MO
- Work style
- On-site
- Job type
- Part time
- Posted
- Nov 2
- 2 days ago
Career path
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About the company
CoxHealth
Hospital & health care · 10,001+ employees
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group . Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025).
What you'll do
- Conduct inbound and outbound calls
- Assist patients in locating a CoxHealth provider who meets their needs
- Provide centralized patient scheduling services
- Provide class and event registration
- Provide telemedicine operational services
- Provide general information or direction related to CoxHealth
What you need
- High school diploma or Equivalent
- 1 year customer service experience
- Outstanding written verbal communication skills
- Proficient in Microsoft Office Programs
- Ability to multi-task
- 2+ year customer service experience or Call Center experience (preferred)
Key skills
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Perks
- Medical
- Vision
- Dental
- Retirement with Employer Match
See full description on company page, apply now