Court Operations Associate, Criminal Division, Carlton County

About the company

Minnesota Judicial Branch

Judiciary · 1,001 to 5,000 employees

What you'll do

• Perform the full range of court operation work that may involve responsibility for a specific area of court case processing  
• Perform a variety of advanced clerical functions and multiple case types 
• Provide assistance to attorneys, parties, self-represented litigants, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically 
• Provide courtroom support by working with judges, court reporters, and other justice partners 
• Review, enter, record, and update case information using an electronic case processing system and related applications and equipment 
• Schedule and maintain court calendars 
• Receive, process, and receipt payments due to the court 
• Attend court and assist by calling cases, taking notes, and handling documents in the courtroom 
• May perform the duties of an Electronic Recording Equipment Operator (EREO) including recording and monitoring court proceedings 
• High school diploma or equivalent
• One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work
• Certificate or degree in a related field 
• Considerable knowledge of court procedures, policies, and records management
• Experience working with the court's electronic case processing system
• Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned
• Knowledge of basic math
• Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner
• Ability to effectively support court users who have limited experience with the judicial system
• Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment 
• Skill in the operation of a personal computer, including electronic case management system and related applications and equipment
• Ability to handle sensitive and confidential information appropriately and in compliance with all applicable court rules, policies, and statutes
• Ability to communicate effectively, both orally and in writing
• Well organized, detail oriented, and analytical
• Internal/bidding deadline: October 12, 2026, at 11:59 p.m.
• External application: Initial review will begin after October 12.
• Interviews are anticipated to be held October 21-22.
• Position will remain open until filled.

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