Court Operations Associate - Mille Lacs County

About the company

Minnesota Judicial Branch

Judiciary · 1,001 to 5,000 employees

What you'll do

• Perform the full range of court operations work that involves responsibility and processing for a variety of court case-types. 
• Receive and file court documents accurately and efficiently.
• Sort and receipt incoming mail and bail payments.
• Thoroughly review legal documents for completeness, document security, accuracy, and adherence to relevant rules.
• Determine proper routing of complaints, petitions, and other filings and promptly notify parties.
• Manage receipting functions for case initiations, certified copies, and fine payments.
• Provide comprehensive assistance to attorneys, parties, judges, justice partner agencies, and the public by effectively responding to inquiries in person, via phone, mail, and/or electronically.
• Generate various court documents such as notices, correspondences, court calendars, and orders, ensuring accuracy and completeness.
• Perform essential jury processing responsibilities.
• Accurately review, enter, record, and update detailed case information within the electronic case processing system and related applications.
• Handle telephone and counter duties professionally, answering and responding to incoming calls and inquiries regarding court procedures.
• Perform courtroom clerical duties including preparing case files and forms, checking in individuals and calling the calendar, administering oaths to witnesses, taking court minutes and/or operating electronic recording equipment, setting future court dates, updating case information, and preparing judge's orders.
• May participate in and coordinate the scheduling and calendaring of hearings and other court matters, disseminate necessary notices, communicate with attorneys and parties regarding rescheduling, and make accurate record entries.
• Prepare and process various financial duties such as month-end, daily deposits, and review of other financial reports.
• High School Diploma or Equivalent
• One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative or office work. Additional education may substitute for experience.
• Proficiency in using electronic applications, including Microsoft Office Suite and Adobe Acrobat, with the ability to quickly learn job-related software. 
• Demonstrated experience providing exceptional customer service under pressure in a high-volume, fast-paced environment. 
• Strong ability to multitask and effectively prioritize duties while maintaining flexibility and adapting to change. 
• Excellent verbal and written communication skills, including the ability to handle sensitive and confidential information with discretion. 
• Ability to read, comprehend, and explain complex rules, statutes, legal documents, policies, and procedures. 
• Proven ability to establish and maintain respectful and effective working relationships with diverse individuals. 
• Ability to work effectively in an inclusive, multicultural environment and demonstrate cultural sensitivity. 
• Ability to initiate new tasks with minimal supervision while maintaining a high degree of accuracy and attention to detail. 
• Sound independent judgment and decision-making abilities. 
• Excellent customer service and interpersonal skills, including the ability to de-escalate difficult interactions. 
• Reliable and able to consistently meet work commitments.
• Associate or bachelor's degree in a related field.
• Experience working in the legal field or court setting.
• Extensive knowledge of current court policies, procedures, processes and terminology.
• Knowledge and experience with Minnesota Court Information Systems (MNCIS) and eFile and eServe (EFS).

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