Court Operations Associate, Olmsted County

About the company

Minnesota Judicial Branch

Judiciary · 1,001 to 5,000 employees

What you'll do

• Perform the full range of court operation work that may involve responsibility for a specific area of court case processing
• Perform a variety of advanced clerical functions and multiple case types
• Provide assistance to attorneys, parties, self-represented litigants, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically
• Provide courtroom support by working with judges, court reporters, and other justice partners
• Review, enter, record, and update case information using an electronic case processing system and related applications and equipment
• Schedule and maintain court calendars
• Receive, process, and receipt payments due to the court
• Attend court and assist by calling cases, taking notes, and handling documents in the courtroom
• May perform the duties of an Electronic Recording Equipment Operator (EREO) including recording and monitoring court proceedings
• High school diploma or equivalent
• One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work
• Certificate or degree in a related field
• Considerable knowledge of court procedures, policies, and records management
• Experience working with the court's electronic case processing system
• Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned
• Knowledge of basic math
• Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner
• Ability to effectively support court users who have limited experience with the judicial system
• Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment
• Skill in the operation of a personal computer, including electronic case management system and related applications and equipment
• Ability to handle sensitive and confidential information appropriately and in compliance with all applicable court rules, policies, and statutes
• Ability to communicate effectively, both orally and in writing
• Well organized, detail oriented, and analytical
• This AFSCME-represented position is located in the Olmsted County Courthouse at 151 Fourth St SE, Rochester, MN 55904.
• Work is performed primarily in an office-setting, a public counter and/or in a courtroom.
• The expected hiring range for external hires for this position is $21.45 to $28.45/hr, based on qualifications, with a full future earning potential of $44,787-$59,404 annually.
• This position is non-exempt under the Fair Labor Standards Act.
• Core business hours are Monday - Friday, 8:00am - 4:30 pm. Initial days off: Saturday, Sunday, and Court Designated Holidays.

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