Customer Service Representative (Teller) - West Carmel/Zionsville Banking Center
The National Bank of Indianapolis
With an account: save jobs, track applications, build tailored resumesAlready have an account? Log in
- Location
- Carmel, United States
- Job type
- Full time
- Posted
- Nov 6
- 1 day ago
Build resumeBuild cover letterGenerate interview prepBuild resumeBuild cover letterGenerate interview prep
Career path
See where this role leads
Jigup maps the next three moves from a job like this one, with the titles and the skills each step asks for.
About the company
The National Bank of Indianapolis
Banking · 201 to 500 employees
What you'll do
- Operate a teller window efficiently, processing transactions accurately and timely
- Handle checking and savings transactions, negotiable instruments, loan payments, and safe deposit box rentals
- Provide clients with clear, accurate information about accounts, products, and services
- Identify opportunities for referrals and cross-selling
- Evaluate client needs and connect customers with appropriate team members or departments
- Balance cash and transactions daily, verifying totals with precision
- Maintain working knowledge of the branch capture system
- Comply with banking regulations, internal policies, and operational procedures
What you need
- Strong communication and customer service skills with a professional demeanor
- Excellent interpersonal skills with the ability to engage effectively with individuals from diverse backgrounds
- Education: a high school diploma
Key skills
cash handlingattention to detailcustomer service skillscommunication skillsinterpersonal skillscomputer proficiencyterminal systems
Keywords for your resumePro
The words this employer's screening is likely to look for.
This job lists resume keywords
The terms this posting uses, pulled out so you can mirror them in your resume. Jigup Pro members see the list on the job board.
See full description on company page, apply now
Read the full posting here
Do you enjoy working directly with clients, building relationships, and providing service people can count on? The National Bank of Indianapolis is seeking a Customer Service Representative to join our West Carmel/Zionsville Banking Center team.
In this role, you'll be a key part of the client experience, processing transactions accurately and efficiently while providing personalized service and helping clients with their everyday banking needs.
How You’ll Contribute
Deliver exceptional customer service by upholding the Bank’s Culture of Excellence at all timesOperate a teller window efficiently, processing transactions accurately and timelyHandle checking and savings transactions, negotiable instruments, loan payments, and safe deposit box rentalsProvide clients with clear, accurate information about accounts, products, and servicesMaintain strong knowledge of Bank products and services to identify opportunities for referrals and cross-sellingEvaluate client needs and connect customers with appropriate team members or departmentsBalance cash and transactions daily, verifying totals with precisionMaintain working knowledge of the branch capture systemComply with all banking regulations, internal policies, and operational proceduresFollow security and confidentiality protocols to protect clients and the Bank from fraud or risk What We’re Looking For
High School Diploma or equivalentSix months or more of cash handling experience preferred for entry-level candidatesExceptional attention to detail with a high degree of accuracyStrong communication and customer service skills with a professional demeanorExcellent interpersonal skills with the ability to engage effectively with individuals from diverse backgroundsBasic computer proficiency and familiarity with terminal systems