Customer Support Specialist

PTLA Real Estate Group

Bellingham, WAOn-siteFull time

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Pay: $19 to $21; an hour
Location: Bellingham, WA
Work style: On-site
Job type: Full time
Posted: Nov 7; Today

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About the company

PTLA Real Estate Group

Real Estate · 51 to 200 employees

PTLA Real Estate Group is an independent company that acquires and manages multi-family real estate with a specific focus in the West Coast market. Since 1973, we have built a team and company centered around the goal of achieving a higher standard of excellence.

Our management division, PTLA Property Management, provides professional, local property management services along the West Coast, specializing in sub-200-unit properties.

We believe we should make everything we touch better and make it our goal to provide every client with exceptional value. No matter how small the property, we leverage technology and experience to improve performance, resident satisfaction, and asset preservation.

PTLA Real Estate Group on LinkedIn

What you'll do

The specialist is responsible for showcasing community features to prospective residents and managing the entire leasing process from application to signing.
They also collaborate with the property management team to implement marketing strategies and maintain competitive market positioning.

What you need

Candidates should have 1-2 years of leasing or sales experience and a proven track record of meeting performance goals.
A high school diploma or equivalent is required, with preference given to those with relevant college coursework.
Education: a high school diploma or a bachelor's degree

Key skills

LeasingSalesClosingCommunicationInterpersonal skillsProblem-solvingMarketingSocial media outreachCustomer serviceMarket trend analysisOrganizationDetail-oriented

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Perks

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Read the full posting here

Key Responsibilities: •Generate interest in available units by creatively showcasing community features and benefits. •Greet, qualify, and tour prospective residents. •Confidently present value propositions to prospects and close the lease. •Manage the entire leasing process, including applications, screenings, and lease signings. •Partner with property management team members to ensure great curb appeal and resident experience. •Work with leadership team to develop and implement innovative leasing and marketing strategies. •Assist with advertising campaigns, online listings, and social media outreach to drive traffic. •Monitor market trends and competitor activity, bringing forward fresh ideas to maintain a competitive edge. •Provide interdepartmental coverage as needed and consistent service. Qualifications: •1–2 years of leasing or sales experience preferred. •Proven ability to meet and exceed leasing or sales goals. •Strong sales and closing skills, with a track record of high performance. •Excellent communication, interpersonal, and problem-solving abilities. •Creative thinker who can adapt strategies to connect with a wide range of prospects. •High school diploma or equivalent required; college coursework in business, real estate, correlated field preferred. Key Competencies: •Highly motivated and goal-oriented. •Creative and adaptable in approach. •Strong closer with the drive to succeed. •Professional, organized, and detail-oriented. •Persistent and willing to chase down leads. Compensation: $19-$21/hour, plus bonus potential for meeting leasing goals.