Desktop Support Engineer

CSC Generation

West Valley City, UTOn-site
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Location
West Valley City, UT
Work style
On-site
Posted
Oct 22
2 days ago
Career path

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About the company

CSC Generation

Venture capital & private equity · 1,001 to 5,000 employees

CSC Generation on LinkedIn

What you need

  • Basic networking knowledge: IP addressing, DNS, DHCP, and Wi-Fi troubleshooting.
  • Hands-on experience troubleshooting Windows, macOS, and Android operating systems.
  • Experience configuring and troubleshooting Android handheld scanners.
  • Experience supporting office and warehouse printers, including label printers.
  • Experience tracking and managing issues through a ticketing system, including prioritization and escalation.
  • User account management experience (onboarding, offboarding, password resets, access records).
  • Hardware asset lifecycle tracking experience.
  • Strong communication skills, including explaining technical issues to non-technical users.
  • Ability to work effectively on a team and independently with minimal supervision.
  • Good organizational skills and attention to detail.
  • Ability to work fully on-site at the Utah Fulfillment Center in West Valley City, UT.
  • Ability to stand and walk for extended periods and lift up to 50 lbs, with or without reasonable accommodation.
  • Experience supporting Android devices or mobile device management (MDM) platforms.
  • Prior IT support experience in a warehouse, distribution, or fulfillment environment.
  • Experience with Active Directory, Microsoft Entra ID, and Microsoft Intune.
  • Experience with Jira.

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See full description on company page, apply now

Read the full posting here
Adventure is our Culture. Join a team that celebrates a lifestyle as bold as the terrain we love. At Backcountry, we are rooted in adventure, recognition, and wellbeing on and off the mountain. We spotlight employee stories, celebrate milestones, and offer exclusive outdoor perks. Whether you are at HQ, in a retail store, or remote, you will be part of a team that thrives on energy, exploration, and connection. Reports to: IT Manager Location: West Valley City, UT - On-site (Utah Fulfillment Center)

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