Dispatcher
Academy Bus
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- Pay
- $20 to $22
- an hour
- Location
- Braintree, MA
- Work style
- On-site
- Job type
- Full time
- Posted
- Nov 2
- 1 day ago
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Career path
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About the company
Academy Bus
Transportation/trucking/railroad · 1,001 to 5,000 employees
This role provides an opportunity for growth within the largest privately owned and operated transportation company in the U.S.
What you'll do
- Review schedules and requests
- Monitor service performance
- Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations
What you need
- At least 1 year of scheduling or operations experience in bus or motor coach industry
- Must be available to work evenings and weekends
- Computer proficiency, including experience with MS Outlook and Excel
- Ability to manage in a fast paced, high change work environment
- Solid internal and external customer service skills
- Organized, analytical and drive for results
- Instinct for process improvement
- Ability to work independently and as part of a team
Key skills
scheduling or operations experienceMS OutlookExcelcustomer service skillsOrganizedanalyticalprocess improvement
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Perks
- Medical
- Dental
- Vision
- Prescription
- Life insurance
- Supplemental coverages
- 401K plan
- Paid time off
See full description on company page, apply now
Read the full posting here
As a Dispatcher at Academy Bus, you will join a cross-functional team, keeping the lines of communication open between its employees and customers. This role provides an opportunity for growth within the largest privately owned and operated transportation company in the U.S. This role is located at our Boston, MA location.
Pay rate of $20.00-$22.00 per hour.
Must be available to work a flexible schedule including nights, weekends and holidays as needed.
Requirements:
At least 1 year of scheduling or operations experience in bus or motor coach industry
Must be available to work evenings and weekends
Computer proficiency, including experience with MS Outlook and Excel
Responsibilities:
Review schedules and requests
Monitor service performance
Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations
Desired Qualities:
Ability to manage in a fast paced, high change work environment
Solid internal and external customer service skills
Organized, analytical and drive for results
Instinct for process improvement
Ability to work independently and as part of a team
Health Insurance and Benefits Offered Include:
Medical, Dental, Vision, Prescription, and Life insurance
Supplemental coverages
401K plan
Paid time off
Paid holidays
Academy is an EEO.