Field Service Training Specialist
Subaru of America
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- Location
- Portland, OR
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 20
- 2 days ago
Career path
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About the company
Subaru of America
Automotive · 1,001 to 5,000 employees
What you'll do
- Work with Field Service Training Managers in technical training delivery
- Cultivate apprentice technicians through facilitation, coaching, and feedback
- Maintain communication with internal and external contacts
- Support retailer technician education
- Foster strengthened Subaru-U engagement locally
- Support field quality assurance, facility management and inventory, and asset management
Key skills
facilitationcoachingfeedbacktechnical training delivery
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Read the full posting here
Works with the Field Service Training Managers (FSTMs) in all aspects of the technical training delivery effort. Cultivates the growth of apprentice technicians through facilitation, coaching, and feedback. This has a direct impact on maximizing retailer technical knowledge, increasing profits, minimizing Subaru of America (SOA) warranty costs, reducing buybacks, and ensuring customer satisfaction (fixed right the first time) resulting in improved loyalty and retention. Maintains communication with internal and external contacts to support retailer technician education, fosters strengthened Subaru-U engagement locally, field quality assurance, facility management and inventory, and asset management.