Front Desk Coordinator / Treatment Plan Coordinator
North American Dental Group
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- Location
- Pickerington, OH
- Posted
- Nov 4
- 1 day ago
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About the company
North American Dental Group
Medical practice · 1,001 to 5,000 employees
What you'll do
- Handle financial information, perform insurance verification, and prepare end of day reports
- Sort, open, distribute mail, scan, and photocopy
- Answer phone calls and provide information to callers
- Greet visitors and patients; schedule, verify, and confirm patient appointments
- Explain procedures and services to patients using dental knowledge
- Present financial policies and arrangements, collect co-payments, and verify insurance coverage
- Track appointments due to no-shows, cancellations, and late arrivals
What you need
- High School Diploma or equivalent (Associate’s degree preferred)
- 1-5 years of customer service, insurance, or dental experience preferred
- Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
- Competitive paid time offfor full-time and part-time team members which increases as you grow in your career with us
- Comprehensive benefits package, including 401k
- Constant opportunities for career growth and continuing education
- An exciting atmosphere that allows for freedom and individuality – enabling our team to always strive to do the best for our patients
- Education: a high school diploma or an associate degree
Key skills
quality controlinsurance verificationdental knowledgecustomer servicedental softwareMicrosoft Office programs
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Perks
- paid time off
- Comprehensive benefits package
- 401k
- career growth
- continuing education
See full description on company page, apply now
Read the full posting here
Front Desk Coordinator / Treatment Plan Coordinator
Job Locations
US-OH-Pickerington
Job Post Information* : Posted Date
1 hour ago
(11/4/2026 9:24 AM)
Job ID
2026-25415
Practice Name
Stonecreek Dental Care
# of Openings
1
Category
Front Office
Overview
Front Desk Coordinator / Treatment Plan Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience.
Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team— help us pioneer a new culture of dentistry.
Smiling from Open to Close
Monday through Friday 8am-4pm
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate’s degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off
for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality – enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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