Treatment Plan Coordinator

North American Dental Group

Norwalk, CTFull time
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Pay
$22 to $26
an hour
Location
Norwalk, CT
Job type
Full time
Posted
Nov 4
1 day ago
Career path

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About the company

North American Dental Group

Medical practice · 1,001 to 5,000 employees

At All Smiles, we believe exceptional patient care starts with exceptional people. We are proud to create a welcoming, team-oriented environment where employees are valued, supported, and encouraged to grow professionally. Whether you are an experienced dental professional or looking to take the next step in your career, you'll find opportunities to make a meaningful impact on patients' lives while working alongside a dedicated team committed to excellence in oral healthcare.

North American Dental Group on LinkedIn

What you'll do

  • Handle co-payment collection, insurance verification, and daily reporting
  • Sort mail, scan documents, and photocopy
  • Answer phone calls, provide information, and schedule, verify, and confirm appointments
  • Clearly explain dental procedures, policies, and services to patients
  • Present financial arrangements and policies to patients
  • Track appointments, including cancellations, no-shows, and late arrivals

What you need

  • Must be bilingual in spanish and english
  • Excel in multi-tasking and time management
  • Outgoing, friendly, and professional personality
  • Excellent customer service and organizational skills
  • Strong computer skills and knowledge of Microsoft Office products and dental software
  • 2 years dental experience (preferred)
  • Experience in dental or medical field with scheduling and verifying insurance (preferred)

Key skills

customer serviceorganizational skillsmulti-taskingtime managementStrong computer skillsMicrosoft Office productsdental softwareschedulingverifying insurance

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Perks

  • medical plan options
  • 401(k) retirement savings plan
  • Voluntary Life and Disability Insurance
  • Paid Time Off
  • paid holidays
  • Employee Discount Program
  • Team Member Assistance Program
  • Employee Referral Program

See full description on company page, apply now

Read the full posting here
Treatment Plan Coordinator Job Locations US-CT-Norwalk Job Post Information* : Posted Date 13 minutes ago (11/4/2026 10:40 AM) Job ID 2026-25416 Practice Name All Smiles # of Openings 1 Category Front Office Overview Bilingual Treatment Plan Coordinator Location: All Smiles - Norwalk, CT Job Type: Full-time Pay: $22.00-$26.00 based on expereince About Us At All Smiles, we believe exceptional patient care starts with exceptional people. We are proud to create a welcoming, team-oriented environment where employees are valued, supported, and encouraged to grow professionally. Whether you are an experienced dental professional or looking to take the next step in your career, you'll find opportunities to make a meaningful impact on patients' lives while working alongside a dedicated team committed to excellence in oral healthcare. Why Join Our Team? We pride ourselves on combining individuality, expertise, and teamwork to provide exceptional group dentistry. If you’re passionate about improving oral health and creating satisfied patients, we invite you to join us in redefining the culture of dentistry. Your Work Schedule Monday-Thursday: 6:45am-6:00pm Friday: 6:45am-1:00pm Every other Saturday: 6:45am-1:00pm Your Role as a Treatment Plan Coordinator As a Treatment Plan Coordinator you're responsible for greeting and scheduling patients, collecting co-payments, presenting treatment plans, working to ensure schedules meet production goals, and developing reports on production goals. The Treatment Plan Coordinator serves as an advocate and educator in creating treatment plans for dental care. Key Responsibilities Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience. Perform administrative duties such as sorting mail, scanning documents, and photocopying. Answer phone calls, provide information, and schedule, verify, and confirm appointments. Clearly explain dental procedures, policies, and services to patients. Present financial arrangements and policies to patients while maintaining professionalism and empathy. Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow. What You’ll Need to Succeed 2 years dental experience preferred Must be bilingual in spanish and english Excel in multi-tasking and time management Must possess outgoing, friendly, and professional personality with excellent customer service and organizational skills. Experience in dental or medical field with scheduling and verifying insurance preferred Strong computer skills, knowledge of Microsoft Office products, dental software, and ability to learn new programs Benefits & Perks Health & Wellness: Comprehensive suite of benefits to promote health and financial security such as medical plan options through a Health Reimbursement Arrangement (HRA) called the Custom Health Option and Individual Care Expense (CHOICE) program. Financial Security: 401(k) retirement savings plan; Voluntary Life and Disability Insurance and access to investment advisors at no additional expense for added peace of mind. Work-Life Balance: Generous Paid Time Off (PTO) & paid holidays to refresh and recharge. Extras & Incentives: Employee Discount Program on products/services, Team Member Assistance Program (EAP) and lucrative Employee Referral Program rewards when you help grow our team. Equal Opportunity Employer We embrace diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic. North American Dental Group-branded practices are independently operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization. #NADG2 Responsibilities . Options Apply for this job online Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. Application FAQs Software Powered by ICIMS www.icims.com

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