Front Office Specialist I- TCP West Campus
Texas Children's Hospital
With an account: save jobs, track applications, build tailored resumesAlready have an account? Log in
- Location
- Katy, TX
- Job type
- Full time
- Posted
- Oct 25
- 2 days ago
Career path
See where this role leads
Jigup maps the next three moves from a job like this one, with the titles and the skills each step asks for.
About the company
Texas Children's Hospital
Hospital & health care · 10,001+ employees
At our company, our mission starts with our people. Guided by our HEART values—Humility, Excellence, Accountability, Respect, and Trust—we strive to create a workplace where teammates feel valued, supported, and empowered to do their best work every day.
What you'll do
- Greet patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles
- Assist patients with check in/check out
- Answer telephone within three (3) rings and directs calls per practice protocol
- Document complete and error free messages in telephone encounter and routes to appropriate area per practice protocol
- Enter hospital charges into electronic billing system with 100% accuracy and within timelines established by practice protocol
- Assess patient’s eligibility for referral by verifying coverage with payer prior to initiating referral
- Document eligibility in the electronic health record per practice protocol
- Schedule appointments per practice protocol
- Demonstrate ability to use judgment when scheduling provider’s template
- Verify and documents coverage of services prior to patient being seen by a provider per practice protocol
- Monitor Account Work queue and Patient Work queue on a weekly basis and determine appropriate corrective action and completes required corrections
- Assure electronic health record is complete and ready for provider use prior to patient being seen
- Collect and disseminate mail and deliveries per practice protocol
- Monitors returned mail work queue and corrected in electronic billing system within fourteen (14) days
- H.S. Diploma or GED Required
- 1 Year or More of Related Experience Required
What you need
- H.S. Diploma or GED Required
- 1 Year or More of Related Experience Required
Keywords for your resumePro
The words this employer's screening is likely to look for.
This job lists resume keywords
The terms this posting uses, pulled out so you can mirror them in your resume. Jigup Pro members see the list on the job board.
See full description on company page, apply now
Read the full posting here
At our company, our mission starts with our people. Guided by our HEART values—Humility, Excellence, Accountability, Respect, and Trust—we strive to create a workplace where teammates feel valued, supported, and empowered to do their best work every day. As a Front Office Specialist, you'll coordinate and perform the scheduling of patients, receive and greet visitors, answer and handle incoming calls, coordinate the referral process, enter accurate billing information into the system, and transmit accurate claims.
Think you’ve got what it takes?