IT Business Operations Associate
DTCC
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- Location
- Jersey City, NJ
- Job type
- Full time
- Posted
- Oct 20
- 1 day ago
Career path
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About the company
DTCC
Financial services · 5,001 to 10,000 employees
What you'll do
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
- Support operational activities for EDCT BMO priorities and recurring management routines.
- Track operational metrics, actions, dependencies, risks, and milestones; follow up with owners and escalate overdue items.
- Work across functions to gather input, clarify ownership, facilitate progress and help resolve routine issues.
- Maintain operating procedures, governance artifacts, trackers, source files, and decision documentation.
- Identify and support practical process improvements that strengthen efficiency, control, and transparency.
- Support workforce, financial, portfolio, or resource-planning activities as assigned, including data collection, validation, and facilitation
- Support operational communications across relevant regional and global stakeholders.
- Bachelors degree preferred or with equivalent experience
- 4 years supporting business operations, business management, PMO, governance, reporting, or a comparable operational function or significant experience in managing routine operations
- 1–2 years preparing or maintaining recurring reporting, action tracking, governance materials, or comparable operational deliverable
- Experience supporting a technology business-management office or enterprise IT operating model.
- Experience improving governance routines, management reporting, daily routine operations or decision-support workflows.
- Ability to manage multiple assignments, deadlines, and stakeholder requests with organized follow-through.
- Strong written and verbal communication for operational and management audiences.
- Experience collaborating across different teams and following through on shared commitments.
- Productivity-tool proficiency with Excel is required
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Read the full posting here
The Enterprise Data & Corporate Technology (EDCT) Business Management Office needs associate-level operational support to strengthen governance, reporting, execution coordination, and operational effectiveness. The role supports cross-functional activity, improves the quality and organization of management information, and helps leadership maintain visibility into priorities. Expected value includes more consistent execution, clearer documentation, timely follow-up, and dependable support for EDCT priorities.