Lab Assistant/ Client Services Clerk | 40 hours per week | Laboratory
Great River Health
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- Pay
- $18
- an hour
- Location
- West Burlington, United States
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 9
- 11 days ago
Career path
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About the company
Great River Health
Hospital & health care · 1,001 to 5,000 employees
What you'll do
- Collect and process laboratory specimens, register patients, order tests, label and transport samples, and perform specimen setup or waived testing.
- Handle calls, reports, medical records, send-out cases, equipment upkeep, inventory, and billing reconciliation.
What you need
- A high school diploma or GED is required.
- Certified Medical Assistant or Licensed Practical Nurse credentials, medical terminology, hospital clinical experience, and phlebotomy experience are preferred; working knowledge of Word and Excel and computer classes/experience are also listed.
- Education: a high school diploma or a professional certificate
Key skills
Medical terminologyPhlebotomy experienceComputer classes/experienceCertified Medical AssistantLicensed Practical Nursepatient identificationspecimen labelingknowledge of test requirements
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Perks
- Matching retirement programs
- Health, Dental and Vision plans
- Paid time off (PTO)
- Education Assistance Program
- Employee Assistance Program
- Paid Parental Leave
- Discounted cafeteria meals
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Minimum Hiring Wage:
From $18.89 per hour
Job Details:
Scheduled Hours: 12:30pm - 9:00pm
Weekend and Holiday Rotation Required
Job Description:
Responsible for the collection and processing of laboratory specimens, registering patients, ordering laboratory tests, sorting and distributing laboratory reports, answering phones, specimen labeling, may transcribe recorded messages and practitioner diagnosis and recommendations into patient medical records, may prepare consult send out cases, transporting samples between collection sites and the laboratory, may perform lab testing and specimen setup, may perform phlebotomy, must demonstrate absolute accuracy in patient identification, specimen labeling and have knowledge of test requirements as well as other duties related to department specific needs. Requires the ability to professionally portray the Laboratory's image by demonstrating pleasant and courteous mannerisms at all times.
What you will do
Responsible for collecting blood or other laboratory specimens, registering patients, ordering laboratory tests, sorting and distributing laboratory reports, answering phone calls and evaluating the importance of the calls then directing the calls to the appropriate staff, specimen labeling, transporting samples between collection sites and the laboratory.
Explain blood or laboratory specimen collection procedures to patients and must be able to demonstrate absolute accuracy in patient identification, specimen labeling and have knowledge of test requirements.
Set up specimens and may perform waived laboratory testing.
Process, package, and prepare laboratory specimens and/or consult send out cases for reference laboratories. May be responsible for monitoring referral laboratory completion.
Receive, transcribe recorded messages with practitioner diagnosis and recommendations in patient medical records, route messages and documents such as laboratory results to appropriate locations ensuring documentation is completed according to department policies and procedures. Also, transmits correspondence and medical records via the pneumatic tube system, mail, email, or fax.
Clean the work area and maintain area by performing maintenance and cleaning on ancillary laboratory equipment such as centrifuges, refrigerators and freezers as well as keep all necessary inventory ordered and stocked for the area and required for job duties.
Reconciles billing utilizing interdepartmental collaboration.
Qualifications:
H.S. Diploma or General Education Degree (GED) Required
Certified Medical Assistant Preferred or
Licensed Practical Nurse Preferred
Medical terminology Preferred
Clinical experience in a hospital setting Preferred
Phlebotomy experience Preferred
Working knowledge of Word and Excel Software
Computer classes/experience
Benefits:
We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes:
Competitive base pay
Matching retirement programs
Health, Dental and Vision plans
Health Savings and Flexible Spending Accounts
Employee discounts including car rental, cell-phone plans
Employer-paid, Long-Term Disability, Life, and AD&D
Paid time off (PTO)
Education Assistance Program
Employee Assistance Program
Employee Referral Bonus Program
Discounted cafeteria meals
Paid Parental Leave
Employee Service Recognition program
Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity
Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.