LTL Operations Specialist
FitzMark
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- Location
- Atlanta, GA
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 7
- 12 days ago
Career path
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About the company
FitzMark
Logistics and supply chain · 201 to 500 employees
What you'll do
- Communicating professionally in person, over the phone, and via email to accounts, customers, and team members
- Track growth/decline of managed customer accounts and identify new opportunities
- Utilize TMS to enter bids and keeping communication with customers
- Provide customers with a quick, effective solution if problems arise
- Continuously build and increase your industry knowledge
- Ability to be the main point of contact for customers
- Assist accounting department with any invoicing problems that may arise
- Service multiple customer accounts concurrently, often meeting deadlines
What you need
- High School Diploma required
- Bachelor’s degree in a related field preferred
- Minimum of two-year’s experience in logistics preferred, preferably on the LTL side of the business
- Minimum of three-year’s experience in customer service preferred
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Position Overview
The LTL Operations Specialist is responsible for handling both carrier and customer-facing tasks within the LTL Department. This position will be involved in managed accounts specific to the department, with tasks including conflict resolution, quoting shipments, scheduling, and most importantly growing relationships with our customers. The person for this position will have tenacity, a passion for account success, and thrive in a fast-paced environment.