Medical Assistant - Pediatrics

Find your calling at Mercy! Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care. Position Details: Medical Assistant - Pediatrics Mercy Clinic Fenton - Pediatrics 1203 Smizer Mill Road, Suite 108, Fenton, MO Full-Time | 40 Hours Per Week Join Mercy's Pediatric Care Team Mercy Clinic Fenton Pediatrics is seeking a compassionate and dependable Medical Assistant (MA) to support our growing pediatric practice. In this role, you will partner closely with providers, patients, and families to deliver exceptional care while helping create a positive experience for every child who walks through our doors. The Medical Assistant supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. This role combines clinical and administrative responsibilities to ensure high-quality patient care and smooth clinic operations while reflecting Mercy's mission, values, and commitment to service excellence. Position Overview As a Medical Assistant in our pediatric clinic, you will play a key role in patient flow, rooming patients, collecting health information, assisting with examinations and procedures, providing patient support, and maintaining accurate documentation. You will work under provider supervision and within your defined scope of practice while contributing to a safe, welcoming, and family-centered environment. Key Responsibilities Patient Care & Clinical Support Greet and room pediatric patients and their families. Obtain and document vital signs and other clinical information. Collect and update medical, medication, and health histories. Prepare patients for examinations and assist providers during procedures. Perform basic diagnostic testing, including urine dipstick testing, glucose testing, EKGs, and other approved duties as competencies allow. Reinforce patient education provided by physicians or nursing staff. Document patient care accurately and timely within the electronic health record (EHR). Care Coordination Assist with scheduling diagnostic tests, referrals, and follow-up appointments. Support communication between patients, families, providers, and specialists. Help ensure continuity of care through accurate documentation and follow-up processes. Administrative Responsibilities Answer phones and assist callers professionally. Support patient check-in and check-out activities. Manage faxes, scanned documents, and electronic communications. Maintain accurate records and support daily clinic operations. Clinic Operations & Safety Maintain exam room cleanliness and organization. Ensure clinical supplies and equipment are stocked and readily available. Follow all patient safety, infection prevention, and regulatory guidelines. Participate in quality improvement initiatives and staff meetings. Perform additional duties within the Medical Assistant scope of practice and clinic policies. Qualifications Minimum Qualifications High School Diploma or equivalent. Ability to attend and successfully complete Mercy's MA Clinic Academy training upon hire. Strong communication and interpersonal skills. Basic computer skills and ability to learn electronic health record systems. Ability to multitask and work effectively in a fast-paced healthcare environment. Preferred Qualifications Graduate of an accredited Medical Assistant program. One year of experience in an outpatient, pediatric, primary care, or ambulatory setting. BLS (Basic Life Support) certification. Experience with EHR documentation and clinical workflows. Skills & Attributes Excellent customer service and communication skills. Strong attention to detail and organizational abilities. Commitment to patient-centered and family-focused care. Ability to build positive relationships with children, families, providers, and co-workers. Adaptability and willingness to learn in a dynamic healthcare environment. Understanding of diverse patient populations and individual care needs. Physical Requirements Ability to push, pull, and/or lift up to 50 pounds regularly. Ability to stand and walk for extended periods throughout the workday. Ability to bend, kneel, squat, reach, grip, and perform other physical tasks associated with patient care. Ability to safely utilize clinical equipment and supplies. Work Environment Pediatric outpatient clinic setting with frequent patient and family interaction. Regular exposure to clinical equipment and healthcare procedures. Potential exposure to infectious materials; appropriate PPE is provided. Why Mercy? Work with a dedicated pediatric team focused on providing exceptional care to children and families. Mission-driven organization committed to compassionate care and service excellence. Opportunities for professional growth and development. Collaborative and supportive team environment. Competitive benefits package for eligible co-workers. If you are passionate about helping children and families, enjoy working in a collaborative clinical environment, and are committed to delivering outstanding patient care, we encourage you to apply for our Medical Assistant opportunity at Mercy Clinic Fenton Pediatrics. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.