Medical Receptionist
PainPoint Health
- Pay
- $18 to $20
- an hour
- Location
- Ballwin, MO
- Job type
- Full time
- Posted
- Oct 27
- 1 day ago
Career path
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About the company
PainPoint Health
Interventional Pain Institute (IPI) provides advanced pain management care to patients throughout the St. Louis area. Our experienced physicians specialize in innovative, minimally invasive treatments that help improve patients’ quality of life. We’re proud to offer a supportive, team-oriented environment where every team member contributes to a positive patient experience.
What you'll do
- Welcome patients, complete check-in and check-out, and collect copays and deposits.
- Answer incoming calls, direct inquiries, and coordinate new and follow-up appointments.
- Prepare registration documents, verify patient information, and maintain electronic medical records.
- Create and update patient charts while ensuring records remain accurate and confidential.
- Reach out to patients when earlier appointment times become available.
- Communicate courteously with patients, families, providers, and office staff.
- Help keep the front office organized and examination rooms prepared.
- Follow HIPAA, OSHA, and established facility procedures.
What you need
- High school diploma or GED required.
- Minimum of one year of administrative experience.
- At least one year of hands-on experience using electronic medical records (EMR).
- Previous healthcare experience preferred.
- Strong communication, customer service, and organizational abilities.
- Familiarity with Microsoft Office or similar applications.
- Understanding of medical terminology, recordkeeping, and patient confidentiality.
- Ability to work independently and prioritize tasks in a busy healthcare setting.
- Education: a high school diploma
Key skills
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Perks
- Medical, dental, and vision coverage
- 401(k) retirement plan
- Paid time off
- Life and disability insurance
- Employee discounts
- Free parking
- Travel reimbursement
- Employee Assistance Program (EAP)
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