The Mental Health Associate II provides direct, 1:1 observation and therapeutic support for patients experiencing psychiatric conditions or confusion. They work under the direction of a registered nurse to ensure a safe, hazard-free environment and assist with daily patient care tasks.
Requirements overview
Candidates must possess a high school diploma, a current Washington State Certified Nurse Assistant license, and current BLS certification. Previous patient care experience, particularly in a behavioral health setting, is preferred.
MultiCare’s roots in the Pacific Northwest go back to 1882, with the founding of Tacoma’s first hospital. Since then, MultiCare has partnered with our communities across the Pacific Northwest to answer calls to health, offering trusted expertise and compassionate care close to home.
Our comprehensive nonprofit system of health includes over 300 primary, urgent, pediatric and specialty care locations across Washington, Idaho and Oregon, as well as 13 hospitals. We welcome patients from the entire Pacific Northwest region and our 20,000-plus team members — including employees, providers and volunteers — proudly deliver care that helps you move forward with confidence.
For over 140 years, MultiCare has committed to helping communities across the Pacific Northwest live their healthiest lives. Health is calling, and when it does, our teams answer that call with expertise, innovation and compassion, delivering excellent care that supports every step of your health journey.
Join a team that shares your calling
At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.
FTE: 0.9 (Full-Time) Shift: Night, 6:30 p.m. – 7:00 a.m. Schedule: TBD — three shifts per week with rotating weekends and holidays. Candidates must have open availability; specific schedules or patterns cannot be guaranteed.
Position Overview: This role is part of the Deaconess Hospital MHA II Float Pool. The MHA II will provide 1:1 sitter care across all units as needed. CNA skills may be utilized while functioning in the MHA role.
Pay & Benefits:
Starting pay $21.18 per hour, depending on licensed CNA experience.
Tuition reimbursement and professional growth opportunities.
Eligible for weekend and shift differentials.
Position Summary
The Mental Health Associate II is responsible for providing a safe, supportive and therapeutic environment while providing direct observation for an assigned patient experiencing confusion, suicidal ideation, or other psychiatric condition requiring close supervision. This position works in conjunction with the Registered Nurse assigned to the patient.
Responsibilities
Observes assigned patient, maintaining a direct line of vision to the patient at all times and communicates unusual occurrences immediately to the nurse responsible for the patient
Assists with maintaining a safe and hazard free environment by observing and documenting patient behavior, conducting patient room searches, reporting unsafe conditions, implementing safety interventions and applying appropriate emotional support.
Orients the patient and patient's family to the facility and the policies and procedures Documents patient care activities
Provides appropriate interventions immediately if the patient is attempting to participate in an unsafe activity e.g. climbing out of bed, attempting to ambulate without assistance, pulling at lines or tubes, displaying aggressive behavior; and seeks assistance as necessary
Changes bed linens tidies room and empties trash as needed
Provides direct patient care under the direction of a licensed nurse
Maintains clean and orderly utility rooms
Requirements
High School Diploma
Current BLS Certification
Current Washington State Certified Nurse Assistant license required
Previous patient care experience, preferably in a behavioral health setting
About Deaconess Hospital
Founded in 1896, MultiCare Deaconess Hospital is a 388-bed acute-care hospital serving the greater Spokane region. Deaconess is home to a Level III Trauma Center, Certified Chest Pain Center, Primary Stroke Center, Maternal Fetal Medicine program and a Level III Neonatal Intensive Care Unit. It is the only hospital in the area with national accreditation in bariatric surgery. Deaconess provides high-quality inpatient, outpatient, surgical, diagnostic and emergency services.
About the Spokane Community
Spokane, in eastern Washington along the Spokane River and near the Selkirk Mountains, offers a vibrant city experience with endless access to outdoor adventure. Residents enjoy lakes, rivers, ski resorts, golf courses, wineries, and nearby national parks, combined with a thriving arts and culture scene. Spokane delivers the perfect balance of city living and Pacific Northwest recreation year-round.
Why MultiCare?
Rooted in the local community
Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
Growth and education
Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
Well-being and support
Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
Living our values
Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
Belonging for all
Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
Pacific Northwest lifestyle
Work and live where natural beauty, adventure and strong community connections are part of everyday life.
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.18 - $31.68 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.
Associated benefit information can be viewed here.