Operational Excellence Intern

About the company

Black Box

Media production · 11 to 50 employees

What you'll do

• Understand and apply problem solving, root cause analysis, and solution validation.
• Assist in developing knowledge capture systems.
• Conduct employee interviews and job-shadowing activities.  
• Capture critical institutional knowledge. 
• Identify operational bottlenecks and improvement opportunities.  
• Understand auditing and compliance aspects of tasks. 
• Present findings and recommendations to management. 
• Review, update, and digitize documentation. 
• Create and deliver presentations summarizing what was learned, how it was applied, and any results.
• The Intern will be assigned a Coach and Mentor to guide them through their experience.
• The Intern will be assigned a project which will be presented to Black Box Management at the conclusion of the Internship.
• Documentation review, update, and digitization. 
• Additional duties as assigned 
• Opportunities to learn about different areas of the business.
• On-the-Job training with assignments guided by an individual Mentor/supervisor.
• Individual and group projects
•  Roundtables with leadership.
• Present outs to TPS Leadership and stakeholders
• Undergraduate (Rising Senior) or Graduate in one of the following majors: Industrial Engineering, Mechanical Engineering, Supply Chain, Business Analytics, Operations, Organizational Leadership, or similar course of study
• Strong computer skills including Word, Excel, SharePoint, OneDrive, etc. 
• Excellent verbal & written communication skills and sound interpersonal skills
• Critical thinking and problem-solving skills
• Knowledge of IT infrastructure products and applications a plus
• Monday through Friday with flexibility, not to exceed 40 hours/week
• Location: This position will be on-site in Lawrence; PA. Intern will need reliable transportation. 

Key skills

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