Unified Communication Technician
Black Box
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- Location
- Atlanta, GA
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 15
- 4 days ago
Career path
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About the company
Black Box
Media production · 11 to 50 employees
What you'll do
- Provide support to internal teams and clients on physical infrastructure, voice network and applications
- Assist in the Management and Maintenance of voice network and systems
- Ensure incident tickets are attended to in a timely manner
- Assist with day-to-day adds, moves, changes, and user troubleshooting.
- Assist in resolving issues with the voice systems.
- Implements and troubleshoots enterprise Voice-related solutions/incidents/system outages.
- Supports voice technical initiatives for assigned project-related and ongoing operations support for voice communications services
What you need
- The posting seeks an experienced On-Site Service Technician.
Key skills
Unified CommunicationsNetwork technologytechnical supportcustomer relationship
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Read the full posting here
Summary:
Black Box has a great opportunity for an experienced On-Site Service Technician to support our Enterprise Customers! The On-Site Service Technician, under the direction of the Service Delivery Manager, but working mostly independently, provides technical support to customers through electronic dispatching, performing preventive and corrective maintenance and helping manage the customer relationship. This is a great opportunity for a self-driven candidate who thrives on working with all levels of Unified Communications and Network technology and interacting with customers.