Operations Support Specialist(Full-Time)
Conservice
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- Location
- Logan, UT
- Work style
- Hybrid
- Job type
- Full time
- Posted
- Nov 4
- 1 day ago
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Career path
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About the company
Conservice
Utilities · 1,001 to 5,000 employees
What you'll do
- Research and resolve account or billing issues
- Enter, review, and validate utility bills in internal systems
- Communicate with utility providers, clients, and internal teams
- Update and maintain account information in internal systems
- Coordinate service activations, billing, or issue resolution
- Track down missing information and ensure completion
- Document actions clearly and accurately
- Prioritize tasks and manage multiple workflows at once
What you need
- Research and resolve account or billing issues
- Enter, review, and validate utility bills in our internal systems to ensure accuracy and timely processing
- Communicate with utility providers, clients, and internal teams (phone & email)
- Update and maintain account information in internal systems
- Coordinate service activations, billing, or issue resolution
- Track down missing information (like bills or account details) and ensure completion
- Document actions clearly and accurately
- Prioritize tasks and manage multiple workflows at once
- Identify inefficiencies and suggest process improvements
Key skills
Clear and professional communicationSelf-motivatedCustomer serviceGoogle WorkspaceExcelhandling callsworking with external partners
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Read the full posting here
Operations Support Specialist
Department: Operations
Job Type: Full-time
Location: Hybrid (Logan UT)
About the Role
We’re looking for detail-oriented, motivated individuals to join our Operations team. In this role, you’ll help manage and support utility services for our clients by researching issues, coordinating with providers, and ensuring accurate and timely processing.
This is a great opportunity for someone looking for full-time work in a professional environment while building skills in problem-solving, communication, and operations.
What You’ll Do
Depending on team placement and business needs, your day-to-day may include:
Research and resolve account or billing issues
Enter, review, and validate utility bills in our internal systems to ensure accuracy and timely processing
Communicate with utility providers, clients, and internal teams (phone & email)
Update and maintain account information in internal systems
Coordinate service activations, billing, or issue resolution
Track down missing information (like bills or account details) and ensure completion
Document actions clearly and accurately
Prioritize tasks and manage multiple workflows at once
Identify inefficiencies and suggest process improvements
Strong attention to detail and accuracy
Ability to problem solve and think critically
Clear and professional communication (written and verbal)
Comfortable working on a computer and learning new systems
Ability to manage time and stay organized in a fast-paced environment
Self-motivated with a strong sense of ownership
Preferred (Not Required)
Customer service or office experience
Experience using tools like Google Workspace or Excel
Experience handling calls or working with external partners
Why This Role is a Great Fit
Develop transferable skills in operations, analytics, and client support
Work with a collaborative and supportive team
Growth Opportunities
Many team members start in this role and grow into positions across operations, client management, billing, and leadership, as well as full-time positions.