Patient Access Specialist
Cook Children's
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- Location
- Fort Worth, United States
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 27
- 1 day ago
Career path
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About the company
Cook Children's
Hospital & health care · 5,001 to 10,000 employees
What you'll do
- Facilitate the patient registration flow
- Establish positive relationships with patients/families
- Complete, present and thoroughly explain legal, ethical and compliance related documents
What you need
- High School Diploma or equivalent
- 1 year of Healthcare experience in a physician office or hospital setting
- Strong customer service skills
- Understanding of the revenue cycle and appropriate financial resources for patients
- Knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs and PPOs
- Professional and clear communication
- Working knowledge of computer skills
- Basic understanding of insurance benefits, cash reports and legal paperwork
Key skills
Strong customer service skillsKnowledge of JCAHOPatient Rights and ResponsibilitiesHIPAAProfessional and clear communicationUnderstanding of insurance benefitsBasic typing/keyboarding
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Read the full posting here
Location:
Medical Center - Fort Worth
Department:
Admitting/Registration
Shift:
First Shift (United States of America)
Standard Weekly Hours:
40
Summary:
The Patient Access Specialist I provide access to services provided at the hospital and/or clinic and is primarily responsible for facilitating the patient registration flow and establishing positive relationships with patients/families and completing, presenting and thoroughly explaining legal, ethical and compliance related documents to the patient. This position does not provide patient care but may be performed in a patient care area.
Education & Experience:
High School Diploma or equivalent.
1 year of Healthcare experience in a physician office or hospital setting.
Strong customer service skills.
Understanding of the revenue cycle and all appropriate financial resources for patients.
Knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payers and all tasks performed in the various Patient Access Service areas.
Detail oriented.
Professional and clear communication.
Working knowledge of computer skills.
Basic understanding of insurance benefits especially in-network versus out of network and co-insurance versus co-pay.
Basic ability to balance cash reports.
Basic understanding of legal paperwork.
Basic typing/keyboarding.
Hours:
Monday to Friday: 8:00am to 4:30pm
About Us:
Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.
Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.