Patient Service Representative
Forefront Dermatology
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- Pay
- $24 to $26
- an hour
- Location
- Santa Cruz, CA
- Work style
- On-site
- Job type
- Full time
- Posted
- Sep 30
- 17 days ago
Career path
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About the company
Forefront Dermatology
Medical practice · 1,001 to 5,000 employees
What you'll do
- Performs opening and closing clinic duties.
- Greets patients, checks in for appointments and verifies insurance.
- Scans documents into electronic health record.
- Maintains tidiness of waiting area and reception counter throughout the day.
- Checks schedules for added, canceled and no-show appointments throughout the day.
- Schedules follow up appointments as needed.
- Responds to designated tasks in the electronic health record.
- Orders clinic office supplies.
- Sells and tracks cosmetic products.
- Prepares for next day scheduled appointments.
- 1-2 years of recent medical office experience or in a similar capacity is preferred.
- Proficient in basic computer functions, and ability to learn new software quickly.
- Must possess excellent customer service, communication and organizational skills.
- Ability to operate standard office equipment.
- Ability to type a minimum of 40 wpm is preferred.
- Must possess attention to detail.
- Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
- Ability to respond positively to constructive feedback and direction from supervisors.
- Must demonstrate professional appearance and manner at all times.
- Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others.
- Ability to maintain confidentiality of information.
What you need
- A high school diploma or equivalent is required.
- Recent medical office experience or similar experience and typing at least 40 wpm are preferred.
- Education: a high school diploma
Key skills
customer servicecommunicationorganizational skillsbasic computer functions40 wpmattention to detailmulti-taskmaintain confidentiality
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Perks
- health, dental, and vision insurance
- Health Savings Account
- PTO
- Holiday pay
- company paid life insurance
- 401K with employer contribution
- Profit sharing
- Employee discounts
See full description on company page, apply now
Read the full posting here
Come join our team! We have an immediate need for a Patient Service Representative in our Santa Cruz, CA clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments. Here are just a few things we offer: Access to health, dental, and vision insurance. Health Savings Account $500 matching contribution. Eligible for PTO and Holiday pay. Company paid life insurance and long term disability (full-time only). Access to voluntary short term disability insurance (full-time only). Access to additional life insurance. Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian. 401K with employer contribution. Profit sharing. Employee discounts. And much more! Responsibilities and Essential Functions: Performs opening and closing clinic duties. Greets patients, checks in for appointments and verifies insurance. Scans documents into electronic health record. Maintains tidiness of waiting area and reception counter throughout the day. Checks schedules for added, canceled and no-show appointments throughout the day. Schedules follow up appointments as needed. Responds to designated tasks in the electronic health record. Orders clinic office supplies. Sells and tracks cosmetic products. Prepares for next day scheduled appointments. Knowledge, Skills & Abilities: 1-2 years of recent medical office experience or in a similar capacity is preferred. Proficient in basic computer functions, and ability to learn new software quickly. Must possess excellent customer service, communication and organizational skills. Ability to operate standard office equipment. Ability to type a minimum of 40 wpm is preferred. Must possess attention to detail. Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team. Ability to respond positively to constructive feedback and direction from supervisors. Must demonstrate professional appearance and manner at all times. Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others. Ability to maintain confidentiality of information. Qualifications : Education High school diploma or equivalent is required.