Quality Enhancement Specialist
North Suffolk Community Services
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- Location
- Revere, MA
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 27
- 1 day ago
Career path
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About the company
North Suffolk Community Services
Mental health care · 501 to 1,000 employees
What you'll do
- Coordinate Licensing and Certification preparation processes
- Coordinate and lead the comprehensive audit process with managers twice per year at each program
- Compile comprehensive audit action plans
- Maintain spreadsheets and documentation used to track comprehensive audit data and follow-up actions
- Oversee HCSIS documentation, including incident management and trend reporting
- Participate in performance indicator data review processes and monthly QM meetings
- Provide staff training, including ISP processes, documentation, incident reporting, and HIPAA
- Create and manage ISP data collection process
What you need
- Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
- Eligible employer for the Public Service Loan Forgiveness program
- Health & Dental Insurance, with generous employer contribution
- Employer Paid Life Insurance
- 403 (b) Retirement Plan with employer matching
- Voluntary Short and Long Term Disability Insurance
- Medical & Dependent Care Flexible Spending Accounts
- Access to Credit Union Banking
- Access to State Tuition Remission Program (Worksite Specific)
- Employee Referral Bonus Program
- Discounted Movie Tickets
- Comprehensive Training Program
- Internal Advancement Opportunities
- Education: a bachelor's degree
Key skills
Quality ImprovementAuditing systemsdirect careLicensingSurvey and Certification processes
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Perks
- Paid Time Off
- Public Service Loan Forgiveness
- Health & Dental Insurance
- Employer Paid Life Insurance
- 403 (b) Retirement Plan
- Flexible Spending Accounts
- Employee Referral Bonus Program
See full description on company page, apply now
Read the full posting here
North Suffolk is looking for a Quality Enhancement Specialist to join our team! The Quality Enhancement Specialist supports clients and staff in the Quality Management Department by providing comprehensive, spot, and any additional auditing processes as needed in coordination with licensing authorities, Licensing and Certification preparation processes.
This position is full-time (36 hours per week) Monday-Thursday 8am-5pm.
What you'll do:
Coordinate Licensing and Certification preparation processes in conjunction with the Director of Quality Management, Service Coordinators, and Program Managers.
Be a member of the Positive Behavior Supports Leadership Team
Coordinate and lead the comprehensive audit process with managers twice per year at each program
Compile comprehensive audit action plans
Maintain spreadsheets and documentation used to track comprehensive audit data throughout the agency, including follow up actions
Oversee HCSIS documentation, including incident management and trend reporting; provide additional support in completing/finalizing items as requested
Participate in performance indicator data review processes, including adverse events, and monthly QM meetings specific to the division
Provide staff training as assigned, including, but not limited to, ISP processes, documentation training, incident reporting, HIPAA training, and Quality Enhancement Systems
Create and manage ISP data collection process.
Conduct annual satisfaction surveys
Provide on-site support to managers and staff
Attend trainings and participate in cross training/support of other areas in the QM department when needed.
What you'll need:
Education: Bachelor’s Degree preferred but not required.
Experience: Experience providing direct care or experience implementing Quality Improvement and Auditing systems.
Skills/Other: Access to a vehicle in order to visit programs, conduct audits, and travel between sites. Knowledge of DDS, DMH, EI, and Outpatient, regulations, including Licensing, Survey and Certification processes preferred.
Competitive & Comprehensive Benefits:
Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
Eligible employer for the Public Service Loan Forgiveness program
Health & Dental Insurance, with generous employer contribution
Employer Paid Life Insurance
403 (b) Retirement Plan with employer matching
Voluntary Short and Long Term Disability Insurance
Medical & Dependent Care Flexible Spending Accounts
Access to Credit Union Banking
Access to State Tuition Remission Program (Worksite Specific)
Employee Referral Bonus Program
Discounted Movie Tickets
Comprehensive Training Program
Internal Advancement Opportunities