Refund Specialist

CoxHealth

Springfield, MOOn-siteFull time
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Location
Springfield, MO
Work style
On-site
Job type
Full time
Posted
Oct 20
2 days ago
Career path

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About the company

CoxHealth

Hospital & health care · 10,001+ employees

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group . Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

CoxHealth on LinkedIn

What you'll do

  • Manage and resolve outstanding credit balances related to patient accounts
  • Manage and resolve insurance credits and refunds
  • Work collaboratively with insurance companies and guarantors
  • Ensure accurate billing and timely payments

What you need

  • High School Diploma or Equivalent
  • No Prior Experience Required
  • Excellent verbal and written communication skills
  • Able to work independently and collaboratively in teams
  • Self starter
  • Proficient in using computers and computer systems
  • Proficient in online refund data entry

Key skills

verbal and written communicationwork independentlywork collaborativelySelf startercomputer systemsonline refund data entry

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Perks

  • Medical
  • Vision
  • Dental
  • Retirement with Employer Match

See full description on company page, apply now

Read the full posting here
Facility: Bone and Joint Center: 3555 S National Ave, Springfield, Missouri, United States of America, 65807




 Department: 1688 Patient Financial Services Scheduled Weekly Hours: 40 Hours: 6:00 am - 2:30 pm Work Shift: Day Shift (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group . Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025). Benefits Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) For a comprehensive list of benefits, please click here: Benefits | CoxHealth Job Description: Credit Resolution Team is responsible for managing and resolving outstanding credit balances related to patient accounts, insurance credits and refunds. This team works collaboratively with insurance companies and guarantors to ensure accurate billing, timely payments, and effective resolution of credit issues. Their goal is to maintain financial integrity, enhance patient satisfaction, and support the overall financial health of the healthcare organization.Education: ▪ Required: High School Diploma or Equivalent Experience: ▪ No Prior Experience Required Skills: ▪ Excellent verbal and written communication skills. ▪ Able to work independently and collaboratively in teams. ▪ Self starter. ▪ Proficient in using computers and computer systems. ▪ Proficient in online refund data entry. Licensure/Certification/Registration: ▪ N/A

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