REMOTE - Customer Care Advisor

Spade RecruitingSpade RecruitingPembroke Pines, Florida, United States
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Posted

10/3/2026

Employment

Full time

Range

Check website

Work style

Remote only

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AI summary

Core responsibilities

Connect with individuals and families to explain benefit programs and coverage options. Maintain accurate client information while providing ongoing support and answering inquiries.

Requirements overview

Strong communication skills and a motivated, coachable attitude are required. Previous experience in customer service or sales is considered an asset but is not mandatory.

Key skills

CommunicationCustomer serviceSalesClient relationsProblem solvingOrganizationCoachableVirtual communication

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About Spade Recruiting

Industry

Insurance

Employees

8,825

Type

Public Company

Size

5,001-10,000 employees

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15) A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24). American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people. If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.

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Job categories

Customer Service & SupportSalesFinance & Accounting

Description

About the Opportunity Build a rewarding career while helping individuals and families better understand their benefit options and financial protection programs. This fully remote opportunity is designed for motivated individuals looking for flexibility, professional growth, and long-term career potential. What We Offer Comprehensive Training: No previous experience required — full training and ongoing support are provided. 100% Remote: Work from home with the flexibility of a virtual environment. Career Advancement: Opportunities to grow into leadership and management positions. Supportive Team Environment: Work alongside a team focused on development, collaboration, and success. Long-Term Earning Potential: Build lasting client relationships while creating opportunities for continued income growth. Additional Incentives: Performance incentives, travel opportunities, professional development, and available benefits. What You’ll Do Connect with individuals and families to discuss available benefit programs. Explain coverage options clearly and professionally. Answer questions and provide ongoing client support. Help clients identify programs that align with their individual needs. Maintain accurate information and follow established processes. Participate in training, coaching, and team development. Who We’re Looking For Successful candidates are typically: Strong communicators who enjoy working with people Motivated, coachable, and eager to learn Organized and dependable when working independently Comfortable communicating virtually with clients Focused on providing a positive customer experience Interested in long-term professional growth Previous customer service, sales, or client-facing experience is an asset, but it is not required. Take the Next Step If you’re motivated, ready to learn, and interested in building a flexible remote career while helping families, we encourage you to apply. Submit your application today, and our team will contact qualified candidates with information about the next steps.

Requirements

  • •Communication
  • •Customer service
  • •Sales
  • •Client relations
  • •Problem solving
  • •Organization
  • •Coachable
  • •Virtual communication

Benefits

  • •Performance incentives
  • •Travel opportunities
  • •Professional development

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