Safety Specialist– Care Campus

ABOUT THE ROLE The Skid Row Care Campus is a comprehensive, low-barrier service center providing individuals experiencing homelessness with access to hygiene facilities, case management, health and behavioral health services, and connections to housing and other essential resources. The Campus offers a safe, welcoming, and trauma-informed environment that promotes dignity, stability, and pathways to long-term housing. The Safety Specialist supports day-to-day participant and site safety throughout the Care Campus, including the courtyard, entrances, common areas, service areas, and designated perimeter areas such as Crocker Street. WHAT YOU’LL DO Maintain a consistent, visible presence and monitor assigned areas for safety concerns, participants in distress, and environmental hazards. Engage participants respectfully using trauma-informed, person-centered, and nonjudgmental approaches. Use trained de-escalation and conflict-resolution techniques and request additional support when a situation exceeds the role’s scope. Respond within training to safety incidents, behavioral health crises, medical emergencies, and suspected overdoses, and complete required documentation. WORK ENVIRONMENT & SCHEDULE Highly active and visible role with frequent walking and standing indoors and outside. Day, evening, weekend, and holiday shifts may be assigned based on campus needs. WHAT WE’RE LOOKING FOR Previous experience in homeless services, behavioral health, social services, safety, security, crisis response, outreach, residential services, or another participant-facing setting preferred. Experience working with individuals experiencing homelessness or other complex needs strongly preferred. Experience with de-escalation, harm reduction, crisis response, or emergency response preferred. Strong communication, teamwork, conflict-resolution, situational awareness, and ability to follow established safety procedures. Our Values Dignity | Community | Integrity | Partnership | Social Justice | Radical Care Work Environment Regular use of a computer and HR technology platforms is required, along with the ability to manage detailed records and sustained periods of screen-based work. The role follows a hybrid work arrangement with regular onsite presence and occasional travel among Los Angeles-area locations. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the role. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs. EEO: SJC (St. Joseph Center) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics or status as a veteran. In addition to federal law requirements, SJC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Benefits: Excellent Benefits package available.