Sales Development Representative

About the company

Black Box

Media production · 11 to 50 employees

What you'll do

• Research, identify, and prospect potential customers within target markets (control rooms, video walls, high performance KVM, etc.).
• Proactively engage leads through phone calls, emails, LinkedIn, and other outreach channels.
• Qualify inbound leads generated by the marketing team and various sales campaigns, ensuring they meet criteria for sales opportunities.
• Nurture early-stage prospects by educating them on Black Box’s solutions and value propositions.
• Collaborate closely with other members of the company’s sales teams to schedule discovery calls, product demos, and meetings.
• Maintain accurate and up-to-date records of all prospect interactions, leads, and pipeline activity in Salesforce.
• Support marketing and sales initiatives, including webinars, trade shows, and events by helping drive attendance and follow-up.
• Provide feedback to sales and marketing teams on prospect insights, objections, and competitive intelligence.
• Meet or exceed monthly and quarterly activity and qualified opportunity goals.
• Strong communication skills (verbal and written) with a professional, customer-focused approach.
• Ability to quickly learn and articulate technical solutions in simple, customer-friendly language.
• Self-motivated, energetic, and goal-oriented, with a strong desire to build a career in sales.
• Self-starter with a positive, optimistic attitude – even when handling rejections.
• Comfortable making outbound calls and engaging decision-makers at various levels.
• Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously.
• Collaborative team player with the ability to work cross-functionally.
• Analytical thinking with the ability to qualify and prioritize leads.
• Bachelor’s degree preferred, or equivalent combination of education and relevant experience.
• 0–2 years of experience in sales, business development, or customer-facing roles (internships and part-time roles welcome).
• Familiarity with Salesforce or other CRM systems is a plus.
• Knowledge or interest in technology solutions (control rooms, AV, KVM, etc.) preferred, but not required.  (Training will be provided.)
• None

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