Service Advisor Assistant
Fay Myers Motorcycle World
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- Pay
- $17 to $18
- an hour
- Location
- Greenwood Village, CO
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 3
- 14 days ago
Career path
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About the company
Fay Myers Motorcycle World
Automotive · 51 to 200 employees
Fay Myers Motorcycle World is one of Colorado's premier powersports dealerships, and we're looking for an enthusiastic, customer-focused team member to support our busy service department.
What you'll do
- Greet customers and assist with service check-in, appointments, vehicle check-in and check-out, and service status updates.
- Track repair orders, coordinate with technicians and parts, manage the service board, and support advisors with administrative tasks and follow-up calls.
What you need
- A valid driver's license and motorcycle endorsement are required.
- Prior customer service, automotive, or dealership experience is not required; basic computer proficiency is requested, and DMS experience is helpful but not required.
Key skills
Strong communication skillsCustomer-first attitudeOrganizational habitsBasic computer proficiencyDMSValid driver's licenseMotorcycle endorsement
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Perks
- Vision insurance
- Paid training
- Manufacturer certifications
See full description on company page, apply now
Read the full posting here
Job Description:
Location: 9700 E Arapahoe Rd Greenwood Village, CO 80112
Employment Type: Full Time, Tuesday - Saturday Schedule
Position Type: Hourly + Commission
Pay Range: $17-$18 Hourly
About the role
Fay Myers Motorcycle World is one of Colorado's premier powersports dealerships, and we're looking for an enthusiastic, customer-focused team member to support our busy service department. As a Service Advisor Assistant, you'll work side-by-side with our experienced service advisors to ensure every rider who walks through our doors has a smooth, professional experience — from check-in to pick-up.
What you’ll do
Greet customers at service write-up and assist with check-in for motorcycle and powersports vehicle service appointments
Communicate service status updates to customers via phone, email, or in person
Open, track, and close repair orders with accuracy in our dealer management system
Coordinate with technicians and parts department to keep work orders moving efficiently
Schedule service appointments and manage the daily service board
Assist with vehicle check-in and check-out, including mileage and condition notes
Help maintain a clean, organized, and welcoming service drive
Support service advisors with administrative tasks and follow-up calls
What we’re looking for
A genuine interest in motorcycles, powersports, or the automotive industry — riding experience is a plus
Strong communication skills and a customer-first attitude
Comfortable working in a fast-paced, team-oriented environment
Detail-oriented with good organizational habits
Basic computer proficiency; experience with a DMS (CDK, DealerSocket, etc.) is helpful but not required
Valid driver's license required; motorcycle endorsement required
Prior customer service, automotive, or dealership experience is a bonus — not a requirement
What we offer
Competitive hourly pay with opportunities to grow into a full Service Advisor role
Health, dental, and vision insurance
Paid training and manufacturer certifications
A team culture built by riders, for riders
Stable schedule — Tuesday through Saturday