Software Consultant-Truss-Texas

Illinois Tool Works

Texas, United StatesOn-siteFull time
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Location
Texas, United States
Work style
On-site
Job type
Full time
Posted
Oct 2
18 days ago
Career path

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About the company

Illinois Tool Works

Machinery · 10,001+ employees

Alpine, an ITW company, is a leading provider of building component software, equipment, and the industry’s best service to component manufacturers.  Partnering with our customers, we help to improve their businesses and make them more productive.  We are a leader in delivering software solutions to the construction industry to increase profitability.

Illinois Tool Works on LinkedIn

What you'll do

  • Support customers and new business opportunities through software demonstrations, technical assistance, implementation, and training.
  • Advise customers on Alpine software, manage escalated requests, and collaborate with sales and software development.

What you need

  • A bachelor's degree is preferred, along with 3 years of experience in construction technology and 3 years in technical software implementation.
  • Customer service experience, regional travel up to 80%, and a valid driver's license with a good driving record are required.
  • Education: a bachelor's degree

Key skills

Construction technologytechnical implementation of softwarecustomer serviceStrong organizational skillspresent informationindependentresults-driven

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Perks

  • comprehensive benefits package

See full description on company page, apply now

Read the full posting here
Job Description: Job Description Alpine, an ITW company, is a leading provider of building component software, equipment, and the industry’s best service to component manufacturers.  Partnering with our customers, we help to improve their businesses and make them more productive.  We are a leader in delivering software solutions to the construction industry to increase profitability.  ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures. Alpine is seeking a Software Consultant in the Texas region, who will maintain existing customers and support new business opportunities by providing demonstrations and technical assistance to end users. The Software Consultant will be assigned to a territory and will be the key technical advisor in consulting and educating customers on Alpine’s proprietary software suite. Core Responsibilities: Partner with customers within territory to help them get the most out of Alpine software and improve their business operations. Maintain existing customers and support new business opportunities by providing demonstrations and technical assistance to end users. Partner with sales in new account acquisitions. Evaluate plant operations of prospects to determine how they may utilize Alpine software to increase productivity and reduce paperwork. Manage technical project of initial installation, business rule files, and software training through the transition of support to the Help Desk team. Act as Software Expert in the designated territory for escalated and higher level requests. Introduce customers to new software features. Partner with territory salesperson on customer priorities. Build rapport and develop lasting relationships with customers’ staff. Work cross-functionally with software development on territory market needs. Other duties as assigned. Qualifications: Bachelor's degree in Business, Engineering, Computer Science, Architecture, or Construction Management preferred 3 years of experience in construction technology preferred 3 years of experience with technical implementation of software preferred Experience in the truss industry preferred Experience interacting with customers in a service or support capacity Strong organizational skills Excellent verbal and written communication skills with the ability to effectively present information to internal and external stakeholders Proven experience as a highly motivated, independent, results-driven, self-starter Ability to travel regionally up to 80% Valid driver's license and good driving record Additional Information ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We do not accept unsolicited resumes. To be considered an applicant, please apply online to a specific job posting. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please click here for information on how to contact us directly. ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

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