Student Entry Level
University of New Mexico
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- Location
- Albuquerque, United States
- Job type
- Full time
- Posted
- Oct 13
- 7 days ago
Career path
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About the company
University of New Mexico
Higher education · 2 to 10 employees
The IT Applications Salesforce Team supports high-impact projects related to Student Success, Recruitment and Admissions, and Program Management across the University of New Mexico.
What you'll do
- Support creation and maintenance of reports and dashboards, assist with requests, and contribute to documentation and testing for new functionality.
- Help with data validation, troubleshooting, request tracking, and ongoing project enhancements.
What you need
- Work-study awards are encouraged but not required.
- The ideal candidate is dependable, detail-oriented, and interested in learning how IT applications support business and student services.
Key skills
SalesforceCRM toolsReports and dashboardsData validationTestingDocumentationTroubleshootingRequest trackingAgile project support
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Students
with work-study awards are encouraged to apply, but work-study is not a
requirement for this position. This role is ideal for students interested in
gaining hands-on experience in enterprise software systems and CRM technology.
The IT Applications Salesforce Team supports high-impact projects related to
Student Success, Recruitment and Admissions, and Program Management across the
University of New Mexico.
As a Student Support, you will work with experienced Salesforce administrators
and developers to gain exposure to CRM tools, support the creation and
maintenance of reports and dashboards, assist with requests, and contribute to
documentation and testing for new functionality. The ideal candidate is
dependable, detail-oriented, and interested in learning how modern IT
applications support business and student service functions.
You will have the opportunity to:
- Learn Salesforce fundamentals and CRM best practices
- Build and update reports and dashboards
- Assist with data validation, testing, and documentation
- Support system users with troubleshooting and request tracking
- Participate in Agile project support for ongoing enhancement work
- Gain insight into how IT supports enterprise-level operations in higher
education
This position is a great opportunity for students seeking to explore careers in
IT, data analytics, systems administration, or business process improvement.
The IT Applications team values learning, collaboration, and professional
development.
The IT Applications team operates Monday to Friday, 8 AM – 5
PM MDT. We prefer students who can work 10 hours per week during the fall and
spring semesters, with flexibility for academic schedules and approved time
off.