Substance Use Counselor/Case Manager

About the company

St. Croix County

Government administration · 501 to 1,000 employees

What you'll do

• Conducts assessments, intervention, individual/group/family counseling, outreach referral, advocacy, and follow-up care; facilitates educational and preventive activities.
• Identifies full range of client needs through thorough investigation and assessment; differentiates between medical, psychological, vocational, social, familial, areas of daily living, and substance use.
• Provides and /or facilitates substance use treatment and support for individuals, family, or significant others in individual and/or group formats; offers information and support in application for and maintaining benefits programs.
• Gathers and reviews client information via interviews, case histories, and observation; evaluates data to determine appropriate treatment or referrals
• Designs individual service programs and/or relapse prevention plans based on understanding of substance use and co-occurring disorders.
• Provides counseling sessions, documents case progress, treatment plans, aftercare and discharge summaries.
• Offers or coordinates therapeutic interventions, including crisis management and referrals for detox or inpatient care.
• Supports family members in their role, offering education and strategies for aiding recovery.
• Coordinates services with other internal and external professions; may provide integrated interventions within scope of practice.
• Provides clinical consultation to recovery team about substance use.
• Engages in weekly clinical consultation meetings for case collaboration and additional individual consultations as requested/needed during the week.
• Completes documentation (assessments, treatment planning, reviews, billing, state reporting) in accordance with applicable standards.
• Serves as a substance use professional on interdisciplinary teams and collaborates with courts, probation, and community agencies. Attends ongoing CCS recovery team meetings.
• Supports and engages in utilizing the wraparound model of care in coordinated service teams.
• Maintains awareness of community resources and support services available for individuals in crisis, provide education about available community resources and how to access needed services.
• Delivers community education and outreach upon request.
• May work across supervision areas within Health and Human Services as needed.
• Maintains and increases professional knowledge and skills by attending training events, conferences, and workshops
• Other duties as required or assigned.
• Knowledge of substance use disorders, co-occurring disorders, and treatment strategies.
• Skilled in applying ASAM and current DSM criteria for recommendation and diagnosing.
• Understanding of community resources, County policies, and local government systems.
• Ability to manage a caseload, prioritize competing demands, and meet stringent deadlines independently.
• Strong written and verbal communication skills.
• Proficiency in accurate, legible, and timely documentation.
• Competence in delivering services within a “least restrictive” treatment framework.
• Ability to interpret and apply clinical, legal, and billing standards.
• Skill in building collaborative relationships with colleagues, agencies, families, and clients.
• Ability to work under minimal supervision and adapt to changing priorities.
• Familiarity with modern office practices and technology.
• Ability to conduct analyses and prepare functional reports.
• Capacity to handle confidential information per laws and policies.
• Ability to work the allocated hours of the position.
• Ability to communicate effectively and professionally in both verbal and written forms.
• Proficiency in reading and interpreting County policies, procedures, correspondence, and safety documentation.
• Workplace fluency in English and standard spelling.
• Ability to perform basic mathematical calculations as required for documentation and reporting.
• Ability to understand and execute written and verbal instructions.
• Skilled in interpreting and applying local, state, and federal policies and procedures.
• Ability to analyze problems, think critically, and respond effectively under pressure.
• Capable of maintaining confidentiality, professionalism, and discretion in sensitive situations.
• Strong time management, organizational, and attention-to-detail skills.
• Ability to prepare and maintain accurate and concise records and reports.
• Sound judgment and problem-solving ability, especially in crisis situations.
• This work requires the occasional exertion of up to 10 pounds of force; regular sitting; frequent standing, speaking or hearing; use of hands to handle or feel; repetitive motions; occasional walking, stooping, kneeling, or crouching; and reaching with hands and arms.
• Standard vision requirements.
• Vocal communication required to express or exchange ideas verbally.
• Hearing required to perceive information at normal spoken word levels.
• Work requires preparing and analyzing written or computer data, operating machines, and observing surroundings and activities.
• Frequent travel may involve exposure to inclement weather conditions, unsanitary conditions in homes, communicable illnesses and diseases and unsafe environments.
• May involve interaction with individuals who are hostile, aggressive, abusive or violent, posing potentially threatening conditions.
• Work settings may include office environments, detention centers, correctional facilities, treatment and residential facilities, health care centers, remote locations, County work sites, and various community locations.
• Associates degree in substance abuse, human services, psychology, social work, or related program.
• Three years’ work experience providing substance use counseling or treatment services in a certified outpatient program.
• Current State of Wisconsin licensure as a Substance Abuse Counselor, Clinical Social Worker, Marriage and Family Therapist, or Professional Counselor.
• Must successfully pass criminal and caregiver background check.

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