Individual & family services · 1,001 to 5,000 employees
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
Manage participant caseloads, provide counseling and case management, and support job readiness, employment, retention, and advancement.
Facilitate instruction and training, maintain participant records, and coordinate access to services and resources.
What you need
<ul><li>Related Associate degree from an accredited university or college, or equivalent work experience</li><li>Related work experience</li><li>Excellent verbal and written communication skills</li><li>Demonstrated customer service skills</li><li>Familiarity with the communities being served, with knowledge and understanding of local needs and resources</li><li>One to three years’ experience in workforce development or related programs preferred</li></ul>
Education: an associate degree
Key skills
Demonstrated customer service skillsRelated work experience
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Manages a caseload of participants and provides counseling and mentoring
Assesses participant competencies, work history, educational attainment, skills, and abilities; identifies challenges to finding employment and prompts them to find solutions
Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness
Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals
Maintains information about area resources and employers
Ensures participant accountability and attendance; tracks and maintains employment retention goals
Provides government agencies with prompt notification that a participant has lost or reduced hours of employment
Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues
Provides information to participants on available training and/or jobs that will lead to advancement
Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts
Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level.
Display the ability to work with a variety of cultures, languages, educational and economic backgrounds in a classroom setting
Always coordinate individual instruction in an orderly and professional manner
Improve the job readiness score of students in workshops and deliver a pipeline of work ready customers to staff
Introduce Company and other tools in the classroom (Resume-Pro, Company Academy, General Education Diploma Academy, Money-Skill, Project Chief Executive Officer)
Ensure that individual participants complete and turn in assignments as scheduled
Conduct follow-up outreach to students not engaged in classroom activities and document efforts in program issues systems
Maintain student's assessments in files and student database
Work well in teams, business customers and other staff
Able to communicate effectively to both oral and written
Additional duties as assigned
Related Associate degree from an accredited university or college, or equivalent work experience
Related work experience
Excellent verbal and written communication skills
Demonstrated customer service skills
Familiarity with the communities being served, with knowledge and understanding of local needs and resources
One to three years’ experience in workforce development or related programs preferred
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact recruitassist@apmnet.us.