Transportation Coordinator

Geodis

Phoenix, AZOn-siteFull time
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Pay
$33.6K to $63.9K
a year
Location
Phoenix, AZ
Work style
On-site
Job type
Full time
Posted
Oct 30
2 days ago
Career path

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About the company

Geodis

Logistics and supply chain · 10,001+ employees

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers.

Geodis on LinkedIn

What you'll do

  • Respond to and filter customer inquiries and complaints by phone or email
  • Refer service or billing issues to designated departments for investigation
  • Process and input customer orders and receipts within the TMS Mercury Gate
  • Track and trace orders using TMS and Online Tracking Websites

What you need

  • High school diploma or GED equivalency
  • Minimum 6 months related experience and/or training; or equivalent combination of education and experience
  • Ability to occasionally lift and/or move up to 25 pounds
  • Knowledge in customer service position (preferred)

Key skills

customer serviceTMS Mercury GateOnline Tracking Websites

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Perks

  • Free telemedical access
  • Health, dental, and vision insurance
  • 401k match
  • Paid maternity and parental leave
  • Career development
  • Employee resource groups
  • Mentorship programs
  • Employee discounts

See full description on company page, apply now

Read the full posting here
Transportation Coordinator The Transportation Coordinator is responsible for customer service activities, such as responding to inquiries, processing orders, and handling customer complaints/questions in a prompt, courteous and effective manner. Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Your role on the team: Maintains a good working relationship with customers by responding to & filtering inquires and complaints concerning receipts, invoices, shipments, inventory counts, etc by either phone or email Refers service or billing issues to designated departments for investigation Processes and inputs customer orders and receipts within the TMS Mercury Gate Tracks/traces orders using TMS and Online Tracking Websites Other duties as required and assigned What you need: (requirements) Experience High school diploma or GED (General Education Diploma) equivalency Minimum 6 months related experience and/or training; or equivalent combination of education and experience Knowledge in customer service position preferred Ability to occasionally lift and/or move up to 25 pounds What you gain from joining our team: Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment! Access wages early with the Rain financial wellness app Health, dental, and vision insurance after 30 days of employment 401k match Paid maternity and parental leave Access to career development, employee resource groups, and mentorship programs Employee discounts Access to employee perks like fitness class discounts and free access to a relaxation and meditation app Free financial wellness programs Daycare discount program Opportunities to volunteer and give back to your community. + more! Join our Team! Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR Text DELIVER to 88300 to Apply1

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