Veterinary Client Service Representative

Innovetive Petcare

Austin, TXOn-siteFull time
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Pay
$17 to $19
an hour
Location
Austin, TX
Work style
On-site
Job type
Full time
Posted
Oct 4
16 days ago
Career path

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About the company

Innovetive Petcare

Veterinary · 1,001 to 5,000 employees

We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care. Our focus is on being a place of comfort for our clients and pets, in sickness and in health.

Innovetive Petcare on LinkedIn

What you'll do

  • High school diploma
  • Weekend availability as needed
  • Must be able to lift 30-50 pounds

What you need

  • Provide friendly, quality customer care to patients and clients
  • Process invoices payments
  • Answer phones, schedule appointments, and obtain all necessary medical history
  • Determine the status of the patient’s immunizations and tests
  • Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
  • Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
  • Accurately input data into computer software
  • This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
  • Education: a high school diploma

Key skills

customer service

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Perks

  • Career development opportunities

See full description on company page, apply now

Read the full posting here
We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care. Our focus is on being a place of comfort for our clients and pets, in sickness and in health. Some of the responsibilities you will own in this role:Provide friendly, quality customer care to patients and clientsProcess invoices paymentsAnswer phones, schedule appointments, and obtain all necessary medical historyDetermine the status of the patient’s immunizations and testsCommunicate with the doctor and technical staff on the patient’s arrival and necessary treatmentsFill prescriptions, food requests, and over-the-counter products as instructed by a veterinarianAccurately input data into computer softwareThis is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*Preferred Qualifications High school diplomaWeekend availability as neededMust be able to lift 30-50 poundsBenefitsPaid time offPaid parental leaveHealth, dental, vision, and life insuranceEmployee discountsFlexible schedules401K with company matchOngoing training and career development opportunities

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