Web Check In Administrator
Hub Group
With an account: save jobs, track applications, build tailored resumesAlready have an account? Log in
- Pay
- $22
- an hour
- Location
- Hebron, KY
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 29
- 1 day ago
Career path
See where this role leads
Jigup maps the next three moves from a job like this one, with the titles and the skills each step asks for.
About the company
Hub Group
Transportation/trucking/railroad · 5,001 to 10,000 employees
What you'll do
- Review delivery/field paperwork to ensure scope of work is completed
- Validate and reconcile order data
- Accurate data entry of delivery paperwork into appropriate databases
- Process daily working order, respond to Logistics Coordinator as needed
- Assist with back of truck check-in
- Answer inbound phone calls from customers and delivery teams
- Validate badges and uniforms are compliant
- Interact with delivery teams to ensure accurate information is being processed
- Strong customer service skills, must be able to handle escalated issues
- 75% of time spent in office; 25% of time spent in warehouse checking in delivery teams
- Identify opportunities for improvement and efficiency gains
- Excellent attention to detail required
- Professional, polite phone skills
- Act in a professional and an appropriate manner
- Dependable, organized, ability to multitask
- Schedule flexibility; ability to expand hours during events
- Any other duties and responsibilities as assigned.
- High School diploma or equivalent, post high school education a plus
- Prior customer service experience preferred
- Excellent data entry skills required, must have a strong attention to detail
- Strong written and verbal communication skills
- Knowledge of Microsoft Office skills
- Ability to multitask, must be detail oriented and be able to work in a fast-paced office environment
- Skills/Competencies: customer service, keyboard skills, accuracy a must, quality focus, organizational skills, time management, problem solving, documentation skills, listening, phone skills, resolving conflict, analyzing data, ability to multitask
- Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
- Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
- Hub Group job postings are posted on our career site
What you need
- Excellent data entry skills and strong attention to detail
- Strong written and verbal communication skills
- Knowledge of Microsoft Office skills
- Ability to multitask and work in a fast-paced office environment
- Schedule flexibility; ability to expand hours during events
- Prior customer service experience (preferred)
- Post high school education (preferred)
Key skills
data entrycustomer serviceMicrosoft Officewritten and verbal communicationkeyboard skillsorganizational skillstime managementproblem solvingdocumentation skillslisteningphone skillsresolving conflictanalyzing data
Keywords for your resumePro
The words this employer's screening is likely to look for.
This job lists resume keywords
The terms this posting uses, pulled out so you can mirror them in your resume. Jigup Pro members see the list on the job board.
See full description on company page, apply now
Read the full posting here
Provide clear concise administrative support for Final Mile locations throughout their network. Complete and validate delivery stop details via data entry within the appropriate software databases accurately and in a timely manner.
Essential Job Functions
Review delivery/field paperwork to ensure scope of work is completed
Validate and reconcile order data
Accurate data entry of delivery paperwork into appropriate databases
Process daily working order, respond to Logistics Coordinator as needed
Assist with back of truck check-in
Answer inbound phone calls from customers and delivery teams
Validate badges and uniforms are compliant
Interact with delivery teams to ensure accurate information is being processed
Strong customer service skills, must be able to handle escalated issues
75% of time spent in office; 25% of time spent in warehouse checking in delivery teams
Identify opportunities for improvement and efficiency gains
Excellent attention to detail required
Professional, polite phone skills
Act in a professional and an appropriate manner
Dependable, organized, ability to multitask
Schedule flexibility; ability to expand hours during events
Any other duties and responsibilities as assigned.
Minimum Qualifications
High School diploma or equivalent, post high school education a plus
Prior customer service experience preferred
Excellent data entry skills required, must have a strong attention to detail
Strong written and verbal communication skills
Knowledge of Microsoft Office skills
Ability to multitask, must be detail oriented and be able to work in a fast-paced office environment
Skills/Competencies: customer service, keyboard skills, accuracy a must, quality focus, organizational skills, time management, problem solving, documentation skills, listening, phone skills, resolving conflict, analyzing data, ability to multitask
Pay: $22/hr
BEWARE OF FRAUD!
Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group’s name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind:
Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
Hub Group job postings are posted on our career site