At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.
Support senior brokers with servicing complex marine cargo accounts, including policy issuance, submissions, quote comparisons, compliance documents, client meetings, invoicing, and account records.
Directly broker smaller accounts with insurance markets, maintain client and prospect data, and use WTW systems to manage policy records and placement documentation.
What you need
A high school diploma is required, a college degree is preferred, and 1–2 years of broking experience is required; candidates must obtain a broker’s license within their first three months if they do not already hold one.
The role requires Microsoft Office proficiency, strong communication, analytical, organizational, and customer-service skills, knowledge of placement workflows, and responsible use and evaluation of AI-enabled tools.
Education: a high school diploma or a bachelor's degree
Key skills
Marine Cargo BrokingInsurance PlacementClient CommunicationInsurance Market CommunicationPolicy AdministrationCompliance DocumentationRequest for Proposal CoordinationInvoicing SupportData AnalysisMicrosoft OfficeECLIPSERADARCustomer ServiceProblem-SolvingTime ManagementResponsible AI Use
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The Associate Broker (Marine Cargo Broker Trainee) supports a team of senior
brokers by assisting with organization, daily operations, communication with
clients and insurance markets, document creation for use with clients and
insurance markets, assistance with compliance, systems data entry, data analysis
and other support tasks as required. It also requires that the chose candidate
maintain a book of smaller accounts that they will directly broke with the
insurance markets.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not
offered for this specific job opportunity.
The Role
Performance Objectives:
* Assists the team to provide day-to-day servicing of larger, complex accounts
and direct broking/placement service on smaller accounts, duties include but
are not limited to:
* Issuance of policies and endorsements
* Assist in formulating submissions for insurance carriers
* Assist with quote comparative spreadsheets
* Issuance of compliance documentation
* Assist and coordinate responses to RFP’s
* Organize internal, prospect and client meetings
* Support invoicing of Cargo accounts
* Follow up on invoicing and accounting inquiries
* Maintain updated account list
* Review and manage policy expiration list.
* Learn and utilize WTW software and systems – ECLIPSE, RADAR
* Add/renew policy record in ECLIPSE; upload required documentation throughout
placement
* Maintain client and prospect lists within CRM in large market, middle market
and industry focus areas
QUALIFICATIONS
The Requirements
* High school diploma required. College degree preferred
* 1-2 years broking experience
* Knowledge of Microsoft Office Suite, including PowerPoint, Word, Excel and
Outlook
* Obtain a broker’s license in the first 3 months of employment, if a broker’s
license is not currently held.
* Excellent interpersonal, verbal, and written communication skills
* Strong problem-solving and analytical abilities
* Exceptional time management and organizational skills, with a proven ability
to manage multiple priorities and meet tight deadlines
* Ability to work both independently and collaboratively in a team environment
* Strong attention to detail and commitment to delivering high-quality work
* Strong research and information-gathering skills
* Understanding of placement processes and workflows
* Demonstrated customer service orientation, sound prioritization skills, and a
commitment to continuous learning and professional development
* Demonstrated proficiency in leveraging approved AI-enabled and digital tools
to improve productivity, workflow efficiency, knowledge sharing, and client
outcomes.
* Sound judgment in evaluating AI-generated outputs for accuracy, relevance,
compliance, and business impact.
* Understanding of Responsible AI principles, including data privacy,
information security, transparency, risk management, and ethical AI use.
* Commitment to continuous learning, emerging technologies, and AI adoption
initiatives.
This position will remain posted for a minimum of three business days from the
date posted or until sufficient/appropriate candidate slate has been identified.
Compensation and Benefits
Base salary range and benefits information for this position are being included
in accordance with requirements of various state/local pay transparency
legislation. Please note that base salaries may vary for different individuals
in the same role based on several factors, including but not limited to location
of the role, individual competencies, education/professional certifications,
qualifications/experience, performance in the role and potential for revenue
generation.
Compensation
The base salary compensation range being offered for this role is $85,000 -
$125,000 USD per year.
This role is also eligible for an annual short-term incentive bonus.
Company Benefits
WTW provides a competitive benefit package which includes the following
(eligibility requirements apply):
* Health and Welfare Benefits: Medical (including prescription coverage),
Dental, Vision, Health Savings Account, Commuter Account, Health Care and
Dependent Care Flexible Spending Accounts, Group Accident, Group Critical
Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection,
Wellbeing Program and Work/Life Resources (including Employee Assistance
Program)
* Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid
state/local paid leave where required), Short-Term Disability, Long-Term
Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military
Leave, and Parental and Adoption Leave), Paid Time Off
[https://cdn-static.findly.com/wp-content/uploads/sites/1862/2023/01/31091722/Washington-State-Time-Off.pdf]
(Washington State only)
* Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair
Chance Ordinance for Employers, we will consider for employment qualified
applicants with arrest and conviction records.
At WTW, we trust you to know your work and the people, tools and environment you
need to be successful. The majority of our colleagues work in a ”hybrid” style,
with a mix of remote, in-person and in-office interactions dependent on the
needs of the team, role and clients. Our flexibility is rooted in trust and
“hybrid” is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse
workforce and so we encourage requests for all types of flexible working as well
as location-based arrangements. Please speak to your recruiter to discuss more.
EOE, including disability/vets