Consumer Quality Control Specialist I,II,III
Trustmark
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- Location
- Pearl, MS
- Job type
- Full time
- Posted
- Oct 7
- 12 days ago
Career path
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About the company
Trustmark
Banking · 1,001 to 5,000 employees
What you'll do
- Review complex consumer loan applications and documents for accuracy, completeness, lien perfection, and compliance.
- Generate loan numbers, facilitate booking of certain loans, and deliver prepared documents for closing.
What you need
- Junior college/two years college training-OR-Equivalent job related experience
- Experience reviewing, and knowledge of, all types of consumer collateral, including real estate, security, and lien perfection requirements (2 yrs)
- Experience working with, and knowledge of, loan compliance regulations (2 yrs)
- Knowledge all types of consumer collateral including real estate
- Knowledge of lien perfection requirements
- Knowledge of consumer loan compliance regulations
- Analytical skills
- Time management principles to prioritize workload
- Strong interpersonal/communication skills
- Organization skills
- Computer skills
- Word Processing
- E-mail and Internet
- Detail oriented
- Customer service skills
- Judgment skills
- Knowledge of all types of consumer collateral, including real estate, security, and lien perfection requirements (3 years)
- Knowledge of consumer loan compliance regulations (3 years)
- Advanced knowledge of all types of consumer collateral, including real estate, security, lien perfection requirements, and escrow requirements (4 yrs)
- Working knowledge of consumer loan compliance regulations (4 yrs)
- Time management principles in order to prioritize workload
- Organizational skills
- Ability to proficiently communicate applied collateral/loan policy/regulation/compliance knowledge to co-workers
- Ability to properly interpret various consumer loan compliance regulations and adequately review documentation based on these regulations
- Education: an associate degree
Key skills
consumer collaterallien perfection requirementsloan compliance regulationsAnalytical skillsTime management principlesStrong interpersonal/communication skillsOrganization skillsComputer skillsWord ProcessingCustomer service skillsJudgment skills
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Read the full posting here
Consumer Quality Control Specialist I,II,III
Location
US-MS-Pearl
Posted Date
6 days ago
(10/7/2026 3:49 PM)
Job ID
2026-20001
Category
Loan Operations
Type
Regular Full-Time
Job Grade
6
FLSA Status
Non-Exempt
Working Hours
Mon - Fri
Job Location: Company
Central Document Preparations - 10125
Overview
The purpose of this job is to review the more complex CDP prepared consumer loan, including all real estate, security, and compliance documents and related correspondence for completeness and accuracy in accordance with the application and to insure compliance with state and federal laws and Trustmark policies and procedures. This job requires the ability to proficiently review loans for one or more market areas and communicate necessary changes to Consumer Document Preparation Specialists.
Responsibilities
Review and interpret loan applications and related data to determine collateral classifications and to ensure appropriate documents are prepared to perfect lien
Review (prior to closing) the more complex CDP prepared consumer loan, including all real estate, security, and compliance documents for accuracy, completeness, and adherence to perfection, and compliance guidelines of applicable state and federal laws and bank policy and procedures
Input data into TMK Partners to generate loan number and facilitate the booking of HPML and escrow loans to the Fiserve system
Deliver prepared loan documents to Lenders and/or attorneys for closing via internal email and/or utilizing SecureMail procedures
Perform additional duties as assigned.
Qualifications
Consumer Quality Control Specialist I
Junior college/two years college training
-OR-
Equivalent job related experience
Experience reviewing, and knowledge of, all types of consumer collateral, including real estate, security, and lien perfection requirements (2 yrs)
Experience working with, and knowledge of, loan compliance regulations (2 yrs)
Knowledge all types of consumer collateral including real estate
Knowledge of lien perfection requirements
Knowledge of consumer loan compliance regulations
Analytical skills
Time management principles to prioritize workload
Strong interpersonal/communication skills
Organization skills
Computer skills
Word Processing
E-mail and Internet
Detail oriented
Customer service skills
Judgment skills
Consumer Quality Control Specialist II
Knowledge of all types of consumer collateral, including real estate, security, and lien perfection requirements (3 years)
Knowledge of consumer loan compliance regulations (3 years)
Analytical skills
Time management principles to prioritize workload
Strong interpersonal/communication skills
Organization skills
Computer skills
Word Processing
E-mail and Internet
Detail oriented
Customer service skills
Judgment skills
Consumer Quality Control Specialist III
Advanced knowledge of all types of consumer collateral, including real estate, security, lien perfection requirements, and escrow requirements (4 yrs)
Working knowledge of consumer loan compliance regulations (4 yrs)
Analytical skills
Time management principles in order to prioritize workload
Detail Oriented
Organizational skills
Strong interpersonal/communication skills
Ability to proficiently communicate applied collateral/loan policy/regulation/compliance knowledge to co-workers
Ability to properly interpret various consumer loan compliance regulations and adequately review documentation based on these regulations
Computer skills
Customer service skills
Physical Requirements/Working Conditions:
Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
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Trustmark is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran or disability status, and any other status protected by law. Upon request, reasonable accommodations will be made for all qualified individuals with disabilities. If you need accommodation for any part of the application process because of a medical condition or disability please send an email to careers@trustmark.com or call 866-213-1418 to let us know the nature of your request.
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