The Sales Gallery Coordinator supports the Sales and Marketing departments by managing guest check-ins, sales executive rotations, and daily administrative tasks. They are also responsible for maintaining inventory of kitchen and office supplies while providing excellent customer service.
Requirements overview
Candidates must have a high school diploma or equivalent and previous customer service experience. Proficiency in the Microsoft Suite and a professional, welcoming demeanor are required for this role.
Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.
SalesCustomer Service & SupportHospitalityAdministrative
Description
As Sales Gallery Coordinator you will be responsible for providing outstanding
service to both our internal and external customers while supporting Sales and
Marketing Departments by performing a variety of responsibilities in a smooth
and consistent manner.
Here's why you'll love it here!
We offer an excellent benefits package to our full-time Team Members that
include:
* Medical, Dental, and Vision insurance from day one.
* Paid Sick Days.
* Financial Wellness - 401k plan with company stock purchase program.
* Team Member Travel Program - enjoy discounted rates at incredible properties
around the globe.
* Generous Paid Time Off Program.
* Tuition Reimbursement
* Team Member Recognition and numerous learning and advancement opportunities
and more.
* Hourly wage of $19 per hour.
RESPONSIBILITIES
* Set and update the various Sales Executive rotations daily and any specialty
rotations on the effective dates.
* Check in guests and owners for their sales presentation and assign
appropriate Sales Executives with accurate codes.
* Answer all phone calls and direct to the appropriate extension number.
* Track daily attendance and training attendance.
* Take inventory and stock all kitchen supplies including but not limited to:
Food, Coffee, Juice, Paper Good/Cleaning Supplies, and Soda.
* Assist with extra premiums for all departments and reconciles nightly.
* Carries out all reasonable requests by management of which a team member is
capable of performing.
QUALIFICATIONS
What we are looking for:
Hilton Grand Vacations is an authority in the vacation ownership industry,
operating with an unwavering dedication to innovation, quality, and continued
growth. At the core of our company’s success are our Team Members. To fulfill
this role successfully, you should have the following minimum qualifications and
experience:
* High school diploma or equivalent.
* Warm welcoming smile and demeanor to greet all guests and other team members.
* Previous customer service experience.
* Helpful and impeccable communication skills
* Professional appearance and friendly demeanor.
* Strong Understanding of Microsoft Suite
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
* 6 months or more previous experience working in the timeshare industry.
* Detailed understanding of the area with ability to explain activities,
restaurants, and destinations.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated
to helping Owners and Guests around the world make every vacation they take a
memorable one. Hilton Grand Vacations is a leading vacation ownership company
bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do
not discriminate on the basis of race, religion, color, national origin, gender,
sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable
accommodation to participate in the job application or interview process, to
perform essential job functions, and to receive other benefits and privileges of
employment. Please contact us to request accommodation.